fix problems on Pernia's Pop-Up Shop [iphone]

—— Run into issues on Pernia's Pop-Up Shop? Get help pending when official support gets back to you!

Pernia's Pop-Up Shop

Info:

company: PURPLE STYLE LABS PRIVATE LIMITED

: https://www.perniaspopupshop.com/contact

Chat with our AI-based Pernia's Pop-Up Shop Support

🛠️ Common Pernia's Pop-Up Shop Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cart gets locked for days

Fix: Try clearing the app's cache. Go to your iPhone's Settings > General > iPhone Storage > find Pernia's Pop-Up Shop > Offload App. This will c... ⇲

Cannot return items

Fix: Check the app's return policy in the settings or help section. If returns are allowed, follow the outlined steps carefully to initiate a ret... ⇲

Customization issue

Sizing and fitting issues

Fix: Refer to the sizing chart provided in the app. Measure yourself accurately and compare your measurements to the chart before making a purcha... ⇲

Measurement guide is inadequate

Fix: Look for additional measurement guides or videos online that may provide better instructions on how to measure yourself accurately. OR Co... ⇲

Support issue

Poor customer support for USA customers

Fix: Utilize the app's FAQ section for common issues. This may provide immediate answers without needing to contact support. OR Reach out thro... ⇲

Payments issue

Delayed store credit

Fix: Keep track of your return shipment and ensure it has been delivered to the return address. This can help you confirm when to expect your sto... ⇲

Slow issue

Slow app performance

Fix: Ensure your app is updated to the latest version. Go to the App Store, search for Pernia's Pop-Up Shop, and tap 'Update' if available. OR... ⇲

Items take too long to add to cart

Fix: Check your internet connection. A weak connection can slow down the app's performance. Try switching to Wi-Fi if you're on mobile data. OR... ⇲

Search issue

Search function is ineffective

Fix: Try using different keywords or phrases when searching for items. Be specific to narrow down results. OR Use filters available in the app... ⇲

Crashes issue

Pernia's Pop-Up Shop crashes with network issues

Fix: Ensure your device is connected to a stable internet connection. If using Wi-Fi, try resetting your router or switching to mobile data. OR... ⇲

Ads issue

False advertising on discounts

Fix: Double-check the terms and conditions of the discount offers in the app. Sometimes, discounts apply only to specific items or categories.... ⇲

No price match fulfillment

Fix: Review the app's pricing policy to understand if price matching is offered and under what conditions. OR If you find a lower price elsewh... ⇲

Compatibility issue

Difficulties with app interface on new iPhones

Fix: Check for any app updates that may improve compatibility with new iPhone models. Update the app through the App Store if necessary. OR Tr... ⇲

Loading issue

Long processing time for adding/removing items

Fix: Ensure your app is updated to the latest version, as updates often include performance improvements. OR Try logging out and back into you... ⇲

Website takes too long to load

Fix: Clear your browser's cache and cookies, as this can improve loading times. Go to Settings > Safari > Clear History and Website Data. OR T... ⇲

Bugs issue

Incorrect orders received

Fix: Check your order history in the app to confirm what you ordered. If there is a discrepancy, document it with screenshots. OR Follow the r... ⇲

15% off code not working

Fix: Double-check the expiration date and terms of the discount code to ensure it is still valid and applicable to your purchase. OR Try enter... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

55.1%

Bad experience

38.5%

Neutral

6.4%

~ from our NLP analysis of 78 combined software ratings.

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Private Data Pernia's Pop-Up Shop collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Search History
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Search History
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content