fix problems on AstroClub [iphone]

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—— Run into issues on AstroClub? Get help pending when official support gets back to you!

AstroClub: Astrology & Tarot
Info:
company: Luni
: https://support.appfeedbacks.com/1436937231
: www.luni.app
Chat with our AI-based AstroClub Support
   Hello! How can I assist you?  

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Bugs issue

inaccurate birth chart information

Fix: Double-check the birth information you input into the app. Ensure that the date, time, and location of birth are correct, as inaccuracies ca... ⇲

AI chat often provides incorrect interpretations

Fix: When using the AI chat, take note of the interpretations and compare them with traditional astrology resources. This can help you discern wh... ⇲

repetitive information in readings

Fix: Try varying the types of questions you ask the AI chat to receive different interpretations. This can help reduce the repetitiveness of the... ⇲

AI-generated images lack quality

Fix: If the images are not satisfactory, consider using external image editing apps to enhance or modify the images generated by the AI. OR Pr... ⇲
 
Network issue

frequent connection errors

Fix: Check your internet connection. Ensure that you have a stable Wi-Fi or cellular data connection. Restart your router or switch to a differen... ⇲
 
Crashes issue

AstroClub crashes or freezes

Fix: Update the app to the latest version available in the App Store. Developers often release updates to fix bugs and improve performance. OR... ⇲
 
Features issue

lack of chat history feature

Fix: Take screenshots of important conversations or interpretations from the AI chat for your records. This can serve as a makeshift chat history... ⇲
 
Payments issue

subscription model limits user experience

Fix: Evaluate the features you use most and consider whether a monthly or yearly subscription is worth it for you. If not, focus on maximizing th... ⇲

overly reliant on paid features

Fix: Focus on mastering the free features available before considering paid options. This can help you get the most out of the app without spendi... ⇲
 
Support issue

poor customer support

Fix: Check the app's FAQ or help section for common issues and solutions. This can often provide quicker answers than waiting for customer suppor... ⇲
 
Slow issue

slow response times for questions

Fix: Be patient and allow some time for responses, especially during peak hours. Consider asking questions during off-peak times for potentially... ⇲
 
Updates issue

inconsistent daily horoscope updates

Fix: Check the app settings to ensure notifications for daily horoscopes are enabled. This can help you stay updated on new content. OR Follow... ⇲
 
Customization issue

dull app theme

Fix: Explore the app settings to see if there are any themes or customization options available to enhance the visual experience. OR Provide f... ⇲
 
Gameplay issue

issues with earning in-app currency

Fix: Review the app's guidelines on how to earn in-app currency. Ensure you are following all necessary steps to accumulate it effectively. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.7%

Bad experience
4.2%

Neutral
4.1%

~ from our NLP analysis of 7,208 combined software ratings.

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 Private Data AstroClub collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers

  Cost of Subscriptions
  1. 1 week Plus: $4.99 Unlock all the features
  2. 1 Month Plus: $9.99 Unlock all the features
  3. 1 Year Plus: $59.99 Unlock all the features
  4. 1 Gem Pack: $0.99 Unlock 1 gem to use in the ask chat feature
  5. 5 Gems Pack: $2.99 Unlock 5 gems to use in the app
  6. 1 Month Plus: $14.99 Unlock all the features
  7. 1 Year Plus: $39.99 Unlock all the features
  8. 1 Month Plus: $14.99 Unlock all the features
  9. 3 Gems Pack: $1.99 Unlock 3 gems to use in the app
  10. 1 Month Plus: $14.99 Unlock all the features