fix problems on DriveSafe Pro [iphone]

—— Run into issues on DriveSafe Pro? Get help pending when official support gets back to you!

DriveSafe Pro

Info:

company: Loyal Foundry, Inc.

: https://loyalfoundry.atlassian.net/servicedesk/customer/portal/1

: www.loyal.app

Chat with our AI-based DriveSafe Pro Support

🛠️ Common DriveSafe Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

DriveSafe Pro calculates driving scores while being a passenger

Fix: To prevent the app from calculating scores while you are a passenger, ensure that the app is set to 'Driver Mode' only. Check the app settin... ⇲

Inaccurate trip capture

Fix: Ensure that location services are enabled for DriveSafe Pro. Go to your iPhone's Settings > Privacy & Security > Location Services, and make... ⇲

Support issue

No response from support

Fix: If you are not receiving responses from support, check the app for any FAQs or help sections that may provide answers to common issues. Some... ⇲

Customization issue

Lack of explanations for driving metrics

Fix: To better understand the driving metrics, check if the app has a help or tutorial section. This may provide explanations for the metrics use... ⇲

No option to remove trips from history

Fix: If the app does not provide an option to delete trips, check the settings for any privacy or data management options that may allow you to c... ⇲

Bugs issue

Inaccurate speed measurement

Fix: To improve speed measurement accuracy, ensure that your iPhone's GPS is functioning properly. You can do this by testing the GPS with other... ⇲

Payments issue

DriveSafe Pro stopped working after payment

Fix: If the app has stopped working after payment, first try restarting your iPhone. This can resolve temporary glitches that may occur after an... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

75.0%

Bad experience

17.9%

Neutral

7.1%

~ from our NLP analysis of 28 combined software ratings.

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Private Data DriveSafe Pro collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

DriveSafe Pro - One Month: $0.99 DriveSafe Pro - One Month Ads Free Access
DriveSafe Pro - One Year: $9.99 DriveSafe Pro - One Year Ads Free Access