fix problems on Ninja Pro Connect [iphone]

—— Run into issues on Ninja Pro Connect? Get help pending when official support gets back to you!

Ninja Pro Connect

Info:

company: SHARKNINJA OPERATING LLC

: https://www.ninjakitchen.com/

: www.ninjakitchen.com

Chat with our AI-based Ninja Pro Connect Support

🛠️ Common Ninja Pro Connect Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Ninja Pro Connect requires login to connect to grill

Fix: Ensure you have created an account with the app. If you haven't, download the app, select 'Sign Up', and follow the prompts to create an acc... ⇲

Password reset email not received

Fix: Check your spam or junk email folder to see if the password reset email was filtered there. If you find it, mark it as 'Not Spam' to ensure... ⇲

Network issue

Bluetooth connection requires WiFi

Fix: To connect your grill via Bluetooth, ensure that your WiFi network is active and that your phone is connected to the same network. This is a... ⇲

Monitoring does not stay live indefinitely

Fix: Ensure that your phone's battery saver mode is not activated, as this can limit background app activity. Disable battery saver mode to allow... ⇲

Requires guest network for connection fix

Fix: If your grill requires a guest network, set up a guest network on your router. Refer to your router's manual for instructions on how to crea... ⇲

Compatibility issue

Older grill models can't access cooking guides

Fix: Check if there is a firmware update available for your grill model. Sometimes, updating the grill's software can unlock new features, includ... ⇲

UI issue

Ninja Pro Connect interface is non-intuitive and cluttered

Fix: Take some time to explore the app's features. Familiarize yourself with the layout and where different functions are located. You can also c... ⇲

Notifications issue

No audible notifications for alerts

Fix: Check your phone's notification settings. Go to Settings > Notifications > Ninja Pro Connect and ensure that notifications are enabled and t... ⇲

Ninja Pro Connect stopped providing cooking alerts

Fix: Check the app's notification settings to ensure that alerts are enabled. If they are turned off, enable them to start receiving alerts again... ⇲

Frequent login issues and password resets

Fix: Make sure you are using the correct email and password combination. If you frequently forget your password, consider using a password manage... ⇲

Invalid email/password error when logging in

Fix: Double-check that you are entering your email and password correctly, paying attention to case sensitivity and any special characters. OR... ⇲

Settings issue

Limited cooking settings for non-frozen foods

Fix: Explore the app for any updates or additional settings that may have been added. Sometimes, new features are rolled out that enhance cooking... ⇲

Bugs issue

Inconsistent temperature monitoring

Fix: Ensure that the grill's temperature probes are properly inserted and functioning. Clean the probes if necessary to ensure accurate readings.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.6%

Bad experience

1.9%

Neutral

1.5%

~ from our NLP analysis of 2,108 combined software ratings.

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Private Data Ninja Pro Connect collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics