—— Run into issues on CRE Toolbox? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve issues after an update. Press and hold the power button until you see the 's... ⇲
Fix: 1. Check your internet connection: Ensure that you are connected to Wi-Fi or have a strong cellular signal. Try switching between Wi-Fi and... ⇲
Fix: 1. Check your message settings: Go to the app settings and ensure that message merging options are enabled. Sometimes, settings can reset af... ⇲
Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as updates may fix bugs related to message delivery. OR 2.... ⇲
Fix: 1. Use group messaging: If direct messaging is unavailable, consider using group messaging as a workaround to communicate with individuals.... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can affect message delivery. OR 2.... ⇲
Fix: 1. Review privacy settings: Go to the app settings and check the privacy options. Ensure that your messages are set to private and that you... ⇲
Fix: 1. Use a third-party app: If the built-in scanning feature does not meet your needs, consider using a dedicated document scanning app like A... ⇲
Fix: 1. Refresh the dashboard: Pull down on the dashboard screen to refresh it. This can sometimes resolve loading issues. OR 2. Log out and l... ⇲
Fix: 1. Refresh the requests section: Pull down on the time off requests page to refresh it and see if the requests appear. OR 2. Check filter... ⇲
Fix: 1. Check app permissions: Go to your iPhone settings, find CRE Toolbox, and ensure that it has permission to access your contacts. OR 2.... ⇲
Fix: 1. Enable notifications: Go to your iPhone settings, find CRE Toolbox, and ensure that notifications are enabled. Check that alerts, sounds,... ⇲
Fix: 1. Check your internet speed: Use a speed test app to check your internet connection. If it's slow, try switching networks or resetting your... ⇲
Fix: 1. Manually refresh trip information: Look for a refresh button within the trip section of the app to manually update the information. OR... ⇲
Fix: 1. Refresh the checklist: Pull down on the training checklist page to refresh it and see if updates appear. OR 2. Log out and log back in... ⇲
Fix: 1. Update the app: Ensure you have the latest version of the app installed, as updates often fix stability issues. OR 2. Free up storage:... ⇲
Fix: 1. Check file formats: Ensure that the paperwork you are trying to submit is in a supported format. Convert files if necessary. OR 2. Cle... ⇲
Fix: 1. Restart your iPhone: A simple restart can often resolve loading issues. OR 2. Reinstall the app: Delete the app and reinstall it from... ⇲
Fix: 1. Check permissions: Ensure that the app has the necessary permissions to access your pay information in the settings. OR 2. Refresh the... ⇲
Fix: 1. Check system requirements: Ensure your device meets the minimum system requirements for the app. If not, consider upgrading your device.... ⇲