fix problems on TWRA On The Go [iphone]

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—— Run into issues on TWRA On The Go? Get help pending when official support gets back to you!

TWRA On the Go
Info:
company: Go Outdoors Tennessee
: https://www.tn.gov/twra/stay-connected/mobile-web-information.html
: www.tn.gov
Chat with our AI-based TWRA On the Go Support
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Ads issue

Obnoxious video ads blocking content

Fix: Check if there is an option to disable video ads in the app settings. Some apps allow users to opt-out of certain ad types. OR Consider u... ⇲

Excessive pop ups

Fix: Look for a 'Settings' or 'Notifications' section in the app where you can manage pop-up notifications. Disable any unnecessary notifications... ⇲

Pop ups disrupt information access

Fix: Adjust notification settings within the app to minimize pop-ups. Look for options to limit alerts or notifications in the settings menu. O... ⇲

Ads interfere with reading regulations

Fix: If possible, adjust the app settings to limit ad frequency or look for an option to disable ads. OR Consider using the app in airplane mo... ⇲

Excessive ad bombardment

Fix: Check the app settings for any options to limit ad frequency or consider using the app during off-peak hours when ads may be less frequent.... ⇲
 
UI issue

Application buttons poorly placed

Fix: Try to familiarize yourself with the layout by using the app in a quiet environment where you can focus on the interface. Take note of where... ⇲

Scrolling issues with map

Fix: Try closing other apps running in the background to free up memory, which can improve performance. Double-tap the home button and swipe up o... ⇲

User interface needs improvement

Fix: Take time to explore all features of the app to become more comfortable with the interface. Familiarity can often alleviate frustration with... ⇲

Fixed banner obstructs navigation

Fix: Check if there is an option in the settings to hide or minimize the banner. Some apps allow users to customize their view. OR If the bann... ⇲

Difficult to use for older users

Fix: Consider adjusting the display settings on your iPhone for better visibility. Go to 'Settings', then 'Display & Brightness', and adjust text... ⇲
 
Crashes issue

Error crashes during login

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for TWRA On the Go, and check for updates. If an update i... ⇲
 
Updates issue

Frequent app updates required

Fix: Check your App Store settings to see if automatic updates are enabled. If you prefer to control updates, disable automatic updates and manua... ⇲

Location pins missing after update

Fix: Check if there is a setting to refresh or reload the map data. Look for a refresh icon or option in the map section of the app. OR If the... ⇲
 
Search issue

Difficult to find public land access

Fix: Use the search function within the app to look for public land access points. If the app has a map feature, zoom in on areas known for publi... ⇲

Limited hunting location suggestions

Fix: Use the search feature to look for specific hunting locations or consult external resources such as local hunting forums or websites for add... ⇲

Difficult to find specific fish

Fix: Utilize the search function within the app to look for specific fish species. If the app has a filter option, use it to narrow down your sea... ⇲
 
Downloads issue

Downloaded documents won't open

Fix: Check if the documents are saved in a compatible format. If not, try downloading them again or using a different app to open them, such as a... ⇲
 
Navigation issue

Confusing regulations navigation

Fix: Familiarize yourself with the regulations section by spending some time exploring it. Look for a table of contents or search feature to help... ⇲
 
Syncing issue

Quota hunt applications not saving

Fix: Ensure that you are following all required steps to save your application. Double-check that you are hitting the 'Save' button before exitin... ⇲
 
Map issue

Map functionality issues

Fix: Check your internet connection to ensure that the map can load properly. If you are in an area with poor connectivity, try moving to a locat... ⇲

Trout stocking locations not opening

Fix: Ensure that the app is updated to the latest version, as updates may fix bugs related to map functionality. OR Try restarting the app or... ⇲

Map dragging issues

Fix: Ensure that your device's touch screen is clean and functioning properly. Sometimes, dirt or screen protectors can affect touch sensitivity.... ⇲
 
Account issue

Residency status issues

Fix: Double-check the information you are entering for residency status to ensure it is accurate. Look for any specific requirements or formats n... ⇲
 
Location issue

GPS inaccuracies

Fix: Ensure that location services are enabled for the app. Go to 'Settings', then 'Privacy', and ensure that Location Services are turned on for... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
53.4%

Bad experience
36.8%

Neutral
9.8%

~ from our NLP analysis of 234 combined software ratings.

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 Private Data TWRA On the Go collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics