fix problems on Hulah [iphone]

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—— Run into issues on Hulah ? Get help pending when official support gets back to you!

Hulah — Dating app
Info:
company: HULAH, INC.
: https://hulah.co/
: hulah.co
Chat with our AI-based Hulah Support
   Hello! How can I assist you?  

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Login issue

unable to access app

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or cellular data. Try opening a web page or another app to confirm your... ⇲
 
Glitches issue

glitches in functionality

Fix: 1. Restart the app: Close the app completely and reopen it to see if the glitches persist. 2. Clear app data: Go to Settings > General > iPh... ⇲
 
Compatibility issue

limited user base

Fix: 1. Expand your search radius: Go to the app settings and adjust your distance filters to include a larger area, which may help you find more... ⇲
 
Settings issue

distance filters not working

Fix: 1. Check your location settings: Go to Settings > Privacy > Location Services and ensure that Location Services are enabled for Hulah. This... ⇲
 
UI issue

inability to view full profiles

Fix: 1. Update the app: Ensure you have the latest version of Hulah by checking the App Store for updates, as this may resolve issues with profil... ⇲

photo cropping problems

Fix: 1. Use the built-in photo editor: Before uploading, use your iPhone's photo editing tools to crop your images to the desired size and aspect... ⇲

confusing user interface

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. Look for any tutorial o... ⇲
 
Messages issue

messaging issues

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as messaging requires data to send and receive. 2. Restart... ⇲
 
Payments issue

no free trial or refund policy

Fix: 1. Explore subscription options: Check if there are any promotional offers or discounts available for new users that may provide a lower-cos... ⇲
 
Support issue

lack of LGBTQ+ support

Fix: 1. Use inclusive language: When creating your profile, use language that reflects your identity and preferences to attract like-minded users... ⇲
 
Customization issue

repetitive user suggestions

Fix: 1. Update your profile: Regularly update your profile information and preferences to help the app provide more relevant suggestions. 2. Enga... ⇲
 
Security issue

no verification for profiles

Fix: 1. Be cautious: When interacting with other users, look for signs of authenticity in their profiles, such as detailed information and multip... ⇲
 
Privacy issue

excessive contact sharing requirement

Fix: 1. Review permissions: Go to Settings > Privacy and check what permissions Hulah has. You can adjust these settings to limit contact sharing... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
82.9%

Bad experience
14.2%

Neutral
2.9%

~ from our NLP analysis of 1,453 combined software ratings.

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 Private Data Hulah collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Ring Society: $20.00 Hulah Ring Society Monthly Subscription
  2. Monthly Subscription: $9.99 1 Month Subscription for Hulah Pro
  3. Ring Society: $7.00 Hulah Ring Society Weekly Subscription
  4. Basic Subscription: $9.99 Hulah Basic Subscription
  5. Ring Society: $50.00 Hulah Ring Society (3 Month) Subscription
  6. Ring Society: $20.00 Hulah Ring Society Monthly Subscription
  7. Background Check Fast-Pass: $8.99 Pass Background Check & get endorsed by Hulah
  8. Pro: $14.99 Hulah Pro Subscription
  9. basic: $5.00 Hulah Basic Weekly Subscription
  10. Pro (Weekly): $7.00 Hulah Pro (Weekly) Subscription