fix problems on SpotOn Teamwork [iphone]

—— Run into issues on SpotOn Teamwork? Get help pending when official support gets back to you!

SpotOn Teamwork

Info:

company: SpotOn Transact, Inc

: https://www.spoton.com/products/labor-management

: www.spoton.com

Chat with our AI-based SpotOn Teamwork Support

🛠️ Common SpotOn Teamwork Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SpotOn Teamwork glitches and locks when viewing team schedule

Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find SpotOn Teamwork and tap on it. If there's an option to... ⇲

No contact information for other employees

Fix: 1. Check the app settings: Open SpotOn Teamwork and navigate to the settings or profile section. Look for options related to team or employe... ⇲

UI issue

Pay period information is not easily viewable

Fix: 1. Navigate to the payroll section: Open the app and look for a 'Payroll' or 'Payments' tab. This is often where pay period information is s... ⇲

Difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app. Take note of where key features are located. You can also check... ⇲

Weekend schedules are not visible

Fix: 1. Check your settings: Go to the app settings and see if there is an option to display weekend schedules. Sometimes, this can be toggled on... ⇲

Messages issue

No messaging feature

Fix: 1. Use alternative messaging apps: Since SpotOn Teamwork lacks a messaging feature, consider using other apps like WhatsApp or Slack for tea... ⇲

Unintuitive interface for messages

Fix: 1. Explore the interface: Spend time navigating the messaging section to familiarize yourself with its layout. Look for any help or tutorial... ⇲

Installation issue

SpotOn Teamwork frequently requires uninstalling and reinstalling

Fix: 1. Regularly update the app: Ensure that you are using the latest version of the app, as updates often fix bugs that cause crashes. OR 2.... ⇲

No Face ID or stay logged in option

Fix: 1. Enable Face ID in settings: Go to your iPhone's Settings > Face ID & Passcode. Ensure that the SpotOn Teamwork app is allowed to use Face... ⇲

Settings issue

Inability to create or adjust schedules from mobile app

Fix: 1. Use the web version: If the mobile app lacks scheduling features, try accessing SpotOn Teamwork through a web browser on your computer wh... ⇲

Cannot approve clock-ins from the app

Fix: 1. Check for permissions: Ensure that your user role in the app has the necessary permissions to approve clock-ins. This may require checkin... ⇲

Screen issue

SpotOn Teamwork shows only a white screen on launch

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to see all open apps. Swip... ⇲