fix problems on DrayNow [iphone]

—— Run into issues on DrayNow? Get help pending when official support gets back to you!

DrayNow

Info:

company: DrayNow, Inc.

: https://draynow.com/carrier-education/

: draynow.com

Chat with our AI-based DrayNow Support

🛠️ Common DrayNow Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited load availability

Fix: Check the app settings to ensure you have selected the correct filters for load availability. Sometimes, adjusting the radius or type of loa... ⇲

Low rates compared to owner operator rates

Fix: Review the load details carefully and compare them with other platforms. If you find a significant difference, consider negotiating with bro... ⇲

Freezing issue

DrayNow freezes during login

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for DrayNow, and check for updates. If an update is avail... ⇲

Registration issue

Inability to access load board after sign up

Fix: Double-check your account verification status. Sometimes, accounts need to be verified via email or phone. Look for any verification emails... ⇲

Settings issue

Lack of detailed load instructions

Fix: When viewing a load, look for any additional information or notes section. Sometimes, details are provided there. If not, consider reaching... ⇲

No rating system for carriers

Fix: Keep a personal log of your experiences with different brokers and loads. This can help you track which ones are reliable and which to avoid... ⇲

Support issue

Slow customer service response

Fix: Utilize the in-app messaging feature for quicker responses. This can sometimes yield faster replies than email or phone support. OR Check... ⇲

Poor communication from support

Fix: Document your communication attempts with support, including dates and times. This can help you follow up more effectively if you need to re... ⇲

Syncing issue

Inconsistent load postings

Fix: Regularly refresh the load board to see the most current postings. Sometimes, loads are posted and removed quickly, so staying active can he... ⇲

Frustrating login experience

Fix: Ensure that you are entering the correct login credentials. Use the 'Forgot Password' feature if you are unsure of your password to reset it... ⇲

Payments issue

Underpricing of loads by brokers

Fix: Research market rates for similar loads on other platforms to better understand pricing. This can help you identify underpriced loads and ma... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

68.3%

Bad experience

26.8%

Neutral

4.9%

~ from our NLP analysis of 41 combined software ratings.

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Private Data DrayNow collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics