fix problems on SoulChill [iphone]

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—— Run into issues on SoulChill? Get help pending when official support gets back to you!

SoulChill - Voice Chat & Party
Info:
company: SpaceCape Technology Pte. Ltd.
: https://www.soulchill.live
: www.soulchill.live
Chat with our AI-based SoulChill Support
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Account issue

Account banned without reason

Fix: Review the app's terms of service to ensure you haven't inadvertently violated any rules. If you believe the ban is a mistake, try logging i... ⇲

Inconsistent age requirements

Fix: Check the app's age requirements in the settings or on the app store page. If you believe there is a discrepancy, ensure that your profile r... ⇲

Cannot delete account within 30 days

Fix: Review the app's policy on account deletion. If you wish to delete your account, you may need to wait until the 30-day period is over. In th... ⇲

Inequitable call limits for users

Fix: Review the app's guidelines on call limits to understand the criteria for different users. This may help clarify why certain users have diff... ⇲
 
Payments issue

Money deducted without receiving items

Fix: Check your purchase history within the app to confirm the transaction. Go to 'Settings' > 'Account' > 'Purchase History' to see if the items... ⇲

Unauthorized charges

Fix: Review your purchase history in the app and on your payment method to identify any unauthorized charges. Go to 'Settings' > 'Account' > 'Pur... ⇲
 
UI issue

Complicated user interface

Fix: Take some time to explore the app's features. Familiarize yourself with the layout by navigating through different sections. You can also lo... ⇲
 
Crashes issue

SoulChill crashes when using other messaging apps

Fix: Ensure that your device's operating system is up to date. Go to 'Settings' > 'General' > 'Software Update' and install any available updates... ⇲
 
Ads issue

Misleading promotional offers

Fix: Always read the terms and conditions associated with promotional offers. If you find an offer misleading, take a screenshot of the promotion... ⇲
 
Bugs issue

Low quality app

Fix: Check for updates to the app in the App Store. Developers often release updates to fix bugs and improve performance. Go to the App Store, se... ⇲
 
Audio issue

Pre-recorded calls

Fix: If you are receiving pre-recorded calls and find them bothersome, check the app settings for any options to block or filter such calls. Look... ⇲
 
Search issue

Limited search options

Fix: Familiarize yourself with the available search filters in the app. Go to the search section and explore any filter options that may help ref... ⇲
 
Updates issue

Frequent app issues after updates

Fix: After an update, try clearing the app's cache to improve performance. Go to 'Settings' > 'General' > 'iPhone Storage', find SoulChill, and s... ⇲
 
Support issue

Poor customer service

Fix: Document your issues clearly and try using the app's support feature to submit a detailed request for assistance. Include screenshots and sp... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
72.7%

Bad experience
20.9%

Neutral
6.4%

~ from our NLP analysis of 1,963 combined software ratings.

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دردشاتي - تعارف و زواج
Echo-Group Voice Chat Rooms
هاي شات - فضفض مع مجهول تعارف

 Private Data SoulChill collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 476 Gems: $9.99 476 gems for $9.99
  2. 420 crystals: $0.99 420 crystals for $0.99
  3. 2160 crystals: $4.99 2160 crystals for 4.99USD
  4. 4450 crystals: $9.99 4450 crystals for 9.99USD
  5. 126 Gems: $2.99 126 gems for $2.99
  6. 42 Gems: $0.99 42 gems for $0.99
  7. 84 Gems: $1.99 84 gems for $1.99
  8. 13700 crystals: $29.99 13700 crystals for 29.99USD
  9. 2296 Gems: $49.99 2296 gems for $49.99
  10. 48300 crystals: $99.99 48300 crystals for 99.99USD