fix problems on KATV News [iphone]

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—— Run into issues on KATV News? Get help pending when official support gets back to you!

KATV News
Info:
company: Sinclair Broadcast Group, Inc
: http://katv.com/station/contact
: www.katv.com
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UI issue

No landscape mode for iPad

Fix: 1. Check for updates: Ensure that you have the latest version of the app installed, as landscape mode may be added in future updates. Go to... ⇲

Links to news stories redirect to main screen

Fix: 1. Restart the app: Close the KATV News app completely and reopen it to see if the links work correctly. 2. Check for updates: Ensure you ha... ⇲

KATV News layout is cluttered

Fix: 1. Explore settings: Check if the app has any layout or display settings that can simplify the interface. 2. Use the search function: If you... ⇲
 
Notifications issue

Notifications lack sound

Fix: 1. Check notification settings: Go to Settings > Notifications > KATV News. Ensure that 'Allow Notifications' is turned on and that 'Sounds'... ⇲

Push notifications lead to confusion

Fix: 1. Adjust notification settings: Go to Settings > Notifications > KATV News and customize the types of notifications you want to receive to... ⇲
 
Bugs issue

Stories are jumbled and outdated

Fix: 1. Refresh the app: Pull down on the main screen of the app to refresh the content. This can help load the latest stories. 2. Clear app cach... ⇲
 
Video issue

Live stream quality is poor

Fix: 1. Check your internet connection: Ensure you are connected to a strong Wi-Fi network or have a good cellular signal. Try switching between... ⇲

Inconsistent video playback

Fix: 1. Check your internet connection: Ensure you have a stable and fast internet connection. Try switching between Wi-Fi and cellular data. 2.... ⇲
 
Ads issue

Ads are intrusive and annoying

Fix: 1. Check for an ad-free subscription: Some apps offer a paid version that removes ads. Look in the app settings or the App Store for any sub... ⇲

Frequent ads disrupt user experience

Fix: 1. Check for an ad-free subscription: Some apps offer a paid version that removes ads. Look in the app settings or the App Store for any sub... ⇲
 
Slow issue

Slow to load and update content

Fix: 1. Check your internet connection: Ensure you have a stable and fast internet connection. Try switching between Wi-Fi and cellular data. 2.... ⇲
 
Customization issue

Weather section lacks detail

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may improve the weather section. 2. Use a dedicated weather... ⇲

No local news section

Fix: 1. Check settings: Look in the app settings to see if there is an option to customize your news feed to include local news. 2. Use the searc... ⇲
 
Screen issue

Blank screen when clicking on stories

Fix: 1. Restart the app: Close the KATV News app completely and reopen it to see if the issue persists. 2. Check for updates: Ensure you have the... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
97.9%

Neutral
1.4%

Bad experience
0.7%

~ from our NLP analysis of 571 combined software ratings.

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 Private Data KATV News collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics