—— Run into issues on EMTicket? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Check for Updates: Go to the App Store, tap on your profile icon at the top right, and scroll down to see if there are updates available... ⇲
Fix: 1. Check Payment Method: Go to Settings > [your name] > Payment & Shipping. Ensure that your payment method is valid and has sufficient fund... ⇲
Fix: 1. Refresh the Wallet: Open the Wallet app and pull down on the screen to refresh it. This can sometimes prompt the app to sync and display... ⇲
Fix: 1. Check Payment Method: Ensure that your payment method is accepted for international transactions. Some banks may block transactions to ce... ⇲
Fix: 1. Ensure Proper Scanning: When boarding the bus, ensure that the ticket QR code or barcode is held flat and steady in front of the scanner.... ⇲