fix problems on SunRail Alerts [iphone]

—— Run into issues on SunRail Alerts? Get help pending when official support gets back to you!

SunRail Alerts

Info:

company: FDOT

: https://sunrail.com/

: sunrail.com

Chat with our AI-based SunRail Alerts Support

🛠️ Common SunRail Alerts Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SunRail Alerts crashes when trying to open

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲

SunRail Alerts crashes when planning a trip

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find SunRail Alerts, and tap on it. If there's an option to 'Offload App', do... ⇲

Account issue

unable to check account information

Fix: 1. Log out and log back in: Go to the settings or account section of the app, log out of your account, and then log back in. This can refres... ⇲

unknown error when creating an account

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as connectivity issues can cause errors during account crea... ⇲

Notifications issue

SunRail Alerts sends false notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > SunRail Alerts and ensure that the settings are configured correctly. You c... ⇲

UI issue

not user-friendly for blind users

Fix: 1. Enable VoiceOver: Go to Settings > Accessibility > VoiceOver and turn it on. This will help blind users navigate the app using spoken fee... ⇲

Payments issue

cannot reload SunCard from app

Fix: 1. Check for app updates: Ensure that the SunRail Alerts app is updated to the latest version, as this may resolve issues with reloading the... ⇲

cannot delete stored payment card

Fix: 1. Check app settings: Go to the payment settings in the app and look for an option to manage or delete stored payment methods. Follow the p... ⇲

login screen often fails

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the app or website. This can resolve issue... ⇲

Compatibility issue

no mobile version of the website

Fix: 1. Use desktop mode: In your mobile browser, you can request the desktop version of the site by tapping on the browser settings and selectin... ⇲

no Apple Watch component

Fix: 1. Check for updates: Ensure that both the SunRail Alerts app and your Apple Watch are updated to the latest versions, as new features may b... ⇲

poor Google Maps integration

Fix: 1. Check app settings: Ensure that the SunRail Alerts app has permission to access location services. Go to Settings > Privacy > Location Se... ⇲

Settings issue

no Poinciana on departure schedule

Fix: 1. Check for updates: Ensure that the app is updated to the latest version, as schedules may be updated in newer releases. 2. Verify schedul... ⇲

Freezing issue

SunRail Alerts freezes during trip planner

Fix: 1. Restart the app: Close the app completely and reopen it to see if the freezing issue persists. 2. Clear app cache: Go to Settings > Gener... ⇲

Crashes issue

SunRail Alerts crashes after update

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve issues that occur after an update. 2. Reinstall the app: Delete the app and... ⇲

Support issue

customer service unhelpful

Fix: 1. Use online resources: Check the app's FAQ section or online forums for solutions to common issues that may not require customer service a... ⇲