fix problems on TNGo [iphone]

—— Run into issues on TNGo? Get help pending when official support gets back to you!

TNGo

Info:

company: TRI NAM GROUP JOINT STOCK COMPANY

: https://tngo.vn/

Chat with our AI-based TNGo Support

🛠️ Common TNGo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No support for international payment methods

Fix: Check if the app has an option to add a local payment method. If you have a local bank account or a local credit card, try adding that to yo... ⇲

Limited language support

Fix: Change the language settings on your iPhone to a language that the app supports. Go to Settings > General > Language & Region, and select a... ⇲

Registration issue

Registration requires local phone number

Fix: If you have a friend or family member with a local phone number, ask if you can use their number for registration. Ensure they are aware and... ⇲

Time-consuming verification process

Fix: Ensure that you have all necessary documents ready before starting the verification process. This may include identification, proof of addre... ⇲

Registration process fails to send OTP

Fix: Ensure that your phone has a good signal and is able to receive SMS messages. If you are in an area with poor reception, try moving to a loc... ⇲

Payments issue

TNGo does not accept foreign credit cards

Fix: Try using a local payment method, such as a local debit card or bank account, if available. This may bypass the issue with foreign credit ca... ⇲

Inability to withdraw funds

Fix: Check the app's withdrawal policies to ensure you meet all requirements for withdrawing funds. This may include minimum balance requirements... ⇲

Bugs issue

TNGo not functioning

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for TNGo, and check for updates. If an update is availabl... ⇲

Bicycles at certain locations are inaccessible

Fix: Check the app for real-time availability of bicycles at your desired location. If they are marked as unavailable, consider using a different... ⇲

Inaccurate wait time estimates

Fix: Keep track of the actual wait times compared to the app's estimates. If you notice a consistent discrepancy, try to plan your trips with a b... ⇲

Support issue

Lack of service stations in certain areas

Fix: Use the app to find the nearest service station and plan your route accordingly. If you are in an area with limited service stations, consid... ⇲