—— Run into issues on Flame Broiler? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection. A weak or unstable connection can cause the app to log you out. Try switching between Wi-Fi and mobile data... ⇲
Fix: Ensure that your payment method is valid and has sufficient funds. Check your card details in the app settings and update any expired inform... ⇲
Fix: Check if you have enough points to redeem a reward. Navigate to the rewards section in the app and verify your points balance. If you have e... ⇲
Fix: Verify that you are logged into your account when making purchases. If you are not logged in, points may not be tracked. Log in before placi... ⇲
Fix: Check if the app has a feature for uploading receipts. This may be located in the rewards or points section of the app. If not, consider kee... ⇲
Fix: Review the terms and conditions of the rewards program within the app. Sometimes, changes may not be immediately reflected, so understanding... ⇲
Fix: Restart the app. Close the app completely and reopen it to see if the customization options work properly after a fresh start. OR Check f... ⇲
Fix: Review the customization options carefully. Sometimes, options may be hidden under different categories or sections in the app. Explore all... ⇲
Fix: Force close the app and restart it. Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps, then swi... ⇲
Fix: Ensure that you are entering all required information correctly. Double-check your email address and password for any typos or errors. OR... ⇲
Fix: Manually set your location in the app settings. Go to the location settings in the app and ensure that your current location is selected cor... ⇲
Fix: Check your internet connection. A slow connection can delay order processing. Try switching to a different network or resetting your router... ⇲
Fix: Look for a help or FAQ section within the app. Many apps have built-in support resources that can answer common questions without needing di... ⇲
Fix: Double-check your payment information and ensure that all fields are filled out correctly. Look for any highlighted fields that may indicate... ⇲
Fix: Check the app's settings to ensure that your location is set correctly. Sometimes, the app may not show participating stores if your locatio... ⇲
Fix: Check the app for a cancellation option in your order history. Many apps allow you to cancel orders directly from the order details page.... ⇲
Fix: Check if there are any restrictions on order placement times. Some apps may have specific hours for placing orders, especially for pickup or... ⇲
Fix: Restart the app to see if the issue resolves itself. Sometimes, a simple restart can fix display issues. OR Ensure that you are entering... ⇲
Fix: Check if the app allows you to add your phone number in your account settings. This may help link your account to your phone number for futu... ⇲
Fix: Take a moment to explore the rewards section of the app. Familiarize yourself with the layout and available options to better understand how... ⇲