fix problems on Roti [iphone]

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Roti
Info:
company: Roti Restaurants, LLC
: https://support.thanx.com/
: roti.com
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Customization issue

Fails to save customized meals

Fix: 1. Ensure you are logged in: Check if you are logged into your account. If not, log in and try saving your customized meals again. 2. Check... ⇲

Cannot add custom bowls to cart

Fix: 1. Ensure customization is complete: Make sure all required customization options are selected before trying to add the bowl to the cart. 2.... ⇲
 
Payments issue

Card processing issues

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue... ⇲

Errors during checkout

Fix: 1. Review your order: Double-check your order details for any errors or missing information that could cause checkout issues. 2. Clear app c... ⇲

Credit card discount not applicable at checkout

Fix: 1. Verify discount eligibility: Ensure that the credit card discount is applicable to your current order and that you meet all requirements... ⇲

Difficulties with coupon redemption

Fix: 1. Verify coupon validity: Ensure that the coupon is still valid and meets all terms and conditions for redemption. 2. Restart the app: Clos... ⇲
 
Login issue

Does not maintain login info

Fix: 1. Enable 'Remember Me': When logging in, ensure that the 'Remember Me' option is checked, if available. 2. Check app settings: Go to Settin... ⇲

Cannot log in after logging out

Fix: 1. Check your credentials: Ensure you are entering the correct username and password. If you forgot your password, use the 'Forgot Password'... ⇲
 
UI issue

Redirects to email and web browser

Fix: 1. Check app settings: Look for any settings within the app that may control how links are handled. Disable any options that redirect to ext... ⇲

Fields not editable

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may fix bugs that prevent fields from being edited. 2. R... ⇲

Phone number field locked

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may fix bugs related to locked fields. 2. Restart the ap... ⇲

Roti behaves like a web app

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may improve app functionality and performance. 2. Restar... ⇲
 
Registration issue

Account creation issues

Fix: 1. Check for required fields: Ensure all required fields are filled out correctly during account creation. Look for any error messages that... ⇲
 
Bugs issue

Cannot complete group orders

Fix: 1. Check group order settings: Ensure that all group members are correctly added and that their selections are saved before attempting to co... ⇲

Rewards not redeemable

Fix: 1. Check reward eligibility: Ensure that the rewards you are trying to redeem are still valid and have not expired. Look for any terms and c... ⇲

Frequent errors during order placement

Fix: 1. Review your order: Double-check your order details for any errors or missing information that could cause placement issues. 2. Restart th... ⇲
 
Downloads issue

Roti prompts to download while in app

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may fix bugs that cause unnecessary prompts. 2. Restart... ⇲
 
Updates issue

Old rewards not rolled over

Fix: 1. Check reward expiration: Verify if the old rewards have expired or if there are any terms that prevent them from rolling over. 2. Restart... ⇲
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 what users are saying
Good experience
93.2%

Bad experience
5.8%

Neutral
0.9%

~ from our NLP analysis of 1,377 combined software ratings.

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 Private Data Roti collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics