fix problems on BCT [iphone]

—— Run into issues on BCT ? Get help pending when official support gets back to you!

BCT Mobile Banking Application

Info:

company: Bank of Charles Town

: https://www.mybct.bank/

: www.mybct.bank

Chat with our AI-based BCT Support

🛠️ Common BCT Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Mobile deposit feature is not working after update

Fix: 1. Restart the BCT Mobile Banking Application: Close the app completely by swiping it away from the app switcher. Then, reopen the app and t... ⇲

Screen grays out when capturing image for deposit

Fix: 1. Ensure good lighting: Make sure you are in a well-lit area when capturing the check image. Poor lighting can cause the app to struggle wi... ⇲

Updates issue

iPhone widget disappeared after update

Fix: 1. Re-add the widget: Long press on your home screen until the apps jiggle. Tap the '+' icon in the top left corner, search for the BCT Mobi... ⇲

Customization issue

Lack of color coding for deposits and negative balances

Fix: 1. Use notes or labels: While the app may not support color coding, you can manually add notes to your transactions to indicate deposits or... ⇲

UI issue

No balance shown after each transaction

Fix: 1. Refresh the account balance: After completing a transaction, pull down on the account screen to refresh the balance. This can sometimes t... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.8%

Neutral

2.4%

Bad experience

1.8%

~ from our NLP analysis of 764 combined software ratings.

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Private Data BCT collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data