fix problems on BOK Financial [iphone]

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—— Run into issues on BOK Financial ? Get help pending when official support gets back to you!

BOK Financial Mobile Banking
Info:
company: BOK Financial Corporation
: https://www.bokfinancial.com/personal/products-and-services/personal-banking/account-services/online-and-mobile-banking/mobile-banking
: www.bokfinancial.com
Chat with our AI-based BOK Financial Support
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Security issue

Frequent password resets required

Fix: 1. Ensure you are using a strong password that meets the app's security requirements. Avoid using easily guessable passwords. 2. Use a passw... ⇲

Text verification fails

Fix: 1. Ensure your phone number is correctly entered in your account settings. 2. Check your network connection and try again. OR 3. If text... ⇲
 
Login issue

System unavailable error on app login

Fix: 1. Check the BOK Financial website or social media for any announcements regarding system maintenance or outages. 2. Restart your device and... ⇲
 
Bugs issue

Check deposit recognition issues

Fix: 1. Ensure you are following the app's guidelines for check deposits, such as proper lighting and positioning of the check. 2. Try taking the... ⇲
 
Payments issue

Inability to change payment amounts online

Fix: 1. Log into your account via the website, as some features may be more accessible there. 2. Review the payment settings to see if there are... ⇲

Max transfer limit from outside bank is too low

Fix: 1. Review your account type and see if upgrading to a different account tier offers higher transfer limits. 2. Consider breaking larger tran... ⇲

Random transfer amount limit not communicated

Fix: 1. Review the app's help section or FAQs for any information regarding transfer limits. 2. Check your account type, as different accounts ma... ⇲
 
Notifications issue

Delayed low balance notifications

Fix: 1. Check your notification settings in the app to ensure they are enabled. Go to Settings > Notifications > BOK Financial and ensure alerts... ⇲
 
UI issue

Bill pay lacks check number visibility

Fix: 1. Use the app's bill pay feature to view transaction details. If check numbers are not visible, consider using the website for more detaile... ⇲
 
Crashes issue

BOK Financial crashes after login

Fix: 1. Ensure your device's operating system is up to date. Go to Settings > General > Software Update. 2. Clear the app cache and data as previ... ⇲
 
Installation issue

Inability to open app on mobile devices

Fix: 1. Restart your device and try opening the app again. 2. Ensure the app is updated to the latest version in the App Store. OR 3. If the a... ⇲
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 what users are saying
Good experience
97.1%

Bad experience
1.5%

Neutral
1.4%

~ from our NLP analysis of 4,937 combined software ratings.

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 Private Data BOK Financial collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data