fix problems on AI Video Generator [iphone]

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—— Run into issues on AI Video Generator? Get help pending when official support gets back to you!

AI Video Generator - Muse Art
Info:
company: Mars Studios
: https://www.marsstudios.co/
: www.marsstudios.co
Chat with our AI-based AI Video Generator Support
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Video issue

Inconsistent video generation from prompts

Fix: 1. Experiment with different wording and phrasing in your prompts. Sometimes, slight changes can yield better results. 2. Use more specific... ⇲

Videos do not match prompts

Fix: 1. Refine your prompts to be more specific and detailed, as vague prompts can lead to unexpected results. 2. Review the generated videos and... ⇲

Quality of generated videos is subpar

Fix: 1. Experiment with different settings or styles within the app to see if that improves quality. 2. Use higher quality source materials or pr... ⇲

AI Video Generator pulls clips from existing datasets

Fix: 1. Familiarize yourself with the appā€™s terms of service to understand how it uses existing datasets. 2. Adjust your prompts to create more o... ⇲
 
Support issue

Poor customer support response

Fix: 1. Check the app for any FAQ or help section that may provide answers to common issues. 2. If you need to contact support, ensure you provid... ⇲

No clear communication from support

Fix: 1. Keep a record of your communications with support, including dates and content, to track responses. 2. Use the appā€™s help section to find... ⇲
 
Crashes issue

AI Video Generator crashes after payment

Fix: 1. Restart your iPhone after making a payment to refresh the app's functionality. 2. Check your internet connection to ensure it is stable,... ⇲

AI Video Generator stops working after initial use

Fix: 1. Restart your iPhone to clear any temporary issues. 2. Reinstall the app to reset its functionality. OR 1. Check for any updates in the... ⇲
 
Payments issue

Requires additional in-app purchases for functionality

Fix: 1. Review the appā€™s features and determine which in-app purchases are essential for your needs. 2. Consider budgeting for these purchases if... ⇲

Overcharging for subscriptions

Fix: 1. Review your subscription details in the app to ensure you are on the correct plan. 2. If you believe you are being overcharged, check you... ⇲

No free trial available

Fix: 1. Look for any limited-time promotions that may offer a trial period. 2. Consider using the app's features to their fullest extent during t... ⇲

Limited video credits per month

Fix: 1. Plan your video creation strategically to maximize the use of your monthly credits. 2. Consider saving credits for more important project... ⇲

Subscription cancellation issues

Fix: 1. Go to Settings > [Your Name] > Subscriptions on your iPhone to manage your subscriptions. 2. Follow the prompts to cancel your subscripti... ⇲
 
Slow issue

Slow processing times

Fix: 1. Ensure your iPhone is running the latest iOS version by going to Settings > General > Software Update. 2. Close any unnecessary apps runn... ⇲
 
Customization issue

Canned prompts limit user creativity

Fix: 1. Use the canned prompts as a starting point and modify them to better fit your vision. 2. Combine elements from different prompts to creat... ⇲
 
Downloads issue

AI Video Generator fails to download created videos

Fix: 1. Ensure you have enough storage space on your iPhone by checking Settings > General > iPhone Storage. 2. Restart the app and try downloadi... ⇲
 
Ads issue

Misleading advertising about capabilities

Fix: 1. Review the appā€™s features and capabilities within the app to understand what is actually offered. 2. Adjust your expectations based on th... ⇲
 
UI issue

User interface issues with support features

Fix: 1. Take time to explore the appā€™s interface thoroughly to familiarize yourself with its layout. 2. Look for any tutorials or guides within t... ⇲
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 what users are saying
Good experience
78.0%

Bad experience
18.7%

Neutral
3.3%

~ from our NLP analysis of 1,589 combined software ratings.

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 Private Data AI Video Generator collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases

  Cost of Subscriptions
  1. AI Text to Video Weekly: $6.99 Get all premium features
  2. AI Text to Video Monthly: $9.99 Get all premium features
  3. Annual Plan %50 Offer: $12.99 Get all premium features
  4. AI Text to Video Weekly: $9.99 Get all premium features
  5. AI Text to Video Annual: $19.99 Get all premium features
  6. AI Text to Video Yearly: $69.99 Get all premium features
  7. AI Text to Video Monthly: $14.99 Get all premium features
  8. One Time Offer Yearly: $39.99 One Time Offer Yearly
  9. Small Package: $7.99 Get all premium features
  10. Medium Package: $12.99 Get all premium features