fix problems on CINC Agent [iphone]

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—— Run into issues on CINC Agent? Get help pending when official support gets back to you!

CINC Agent
Info:
company: HBN Media Inc
: https://www.cincpro.com/
: www.cincpro.com
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Bugs issue

Feedback feature does not work

Fix: Ensure that you have a stable internet connection. If the feedback feature is not working, it may be due to connectivity issues. Try switchi... ⇲
 
Network issue

Connectivity issues

Fix: Check your internet connection. Make sure you are connected to a stable Wi-Fi network or have a strong mobile data signal. You can also try... ⇲
 
Customization issue

Home search setup changes not saved

Fix: Ensure you are saving changes before exiting the setup. Look for a 'Save' button and confirm that your changes are being saved properly. O... ⇲
 
Slow issue

CINC Agent takes a long time to open

Fix: Free up storage space on your iPhone. Go to Settings > General > iPhone Storage and delete any unnecessary apps or files to improve performa... ⇲

CINC Agent is unintuitive and laggy

Fix: Explore the app's tutorial or help section. Familiarizing yourself with the app's features can help improve your experience. OR Consider... ⇲
 
Notifications issue

Notifications not working

Fix: Check your notification settings. Go to Settings > Notifications > CINC Agent and ensure that notifications are enabled and set to your pref... ⇲
 
Messages issue

Cannot send or receive photos/videos

Fix: Check your app permissions. Go to Settings > Privacy > Photos and ensure CINC Agent has permission to access your photos. OR Try restarti... ⇲

Text messages do not reflect sent status

Fix: Check your internet connection. A poor connection can prevent messages from updating their status. Ensure you have a stable connection. OR... ⇲
 
Search issue

Search function does not yield results

Fix: Ensure you are using the correct search terms. Double-check spelling and try different keywords to see if that yields better results. OR... ⇲

Search no longer works on iOS 14.2

Fix: Check for app updates. Go to the App Store and ensure you have the latest version of CINC Agent, as updates often fix compatibility issues.... ⇲
 
Glitches issue

Glitches in notifications

Fix: Update the app to the latest version. Go to the App Store, check for updates, and install any available updates to fix glitches. OR Reset... ⇲
 
UI issue

Too many clicks required to perform actions

Fix: Look for shortcuts or quick actions within the app. Some apps have hidden features that allow for faster navigation. OR Create a checklis... ⇲
 
Freezing issue

CINC Agent freezes after opening

Fix: Force close the app. Double-tap the home button and swipe up on CINC Agent to close it, then reopen the app. OR Restart your iPhone. This... ⇲
 
Crashes issue

CINC Agent crashes after updates

Fix: Check for further updates. Sometimes, a new update can fix bugs from the previous version. Go to the App Store and see if there are any new... ⇲
 
Compatibility issue

Cannot integrate with Skype number

Fix: Check your Skype settings. Ensure that your Skype account is properly set up and that you have the correct number format for integration.... ⇲
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 what users are saying
Good experience
90.6%

Bad experience
5.9%

Neutral
3.5%

~ from our NLP analysis of 576 combined software ratings.

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 Private Data CINC Agent collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics