fix problems on Accsoon Go [iphone]

—— Run into issues on Accsoon Go? Get help pending when official support gets back to you!

Accsoon Go

Info:

company: Chengdu Accsoon Technology Co., Ltd

: https://accsoon.com/

Chat with our AI-based Accsoon Go Support

🛠️ Common Accsoon Go Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Missing custom framing ratios

Fix: To work around the missing custom framing ratios, you can manually calculate the desired framing ratio and adjust your shot accordingly. Use... ⇲

Screen flip feature not available

Fix: As a workaround for the missing screen flip feature, you can physically rotate your device to achieve the desired orientation. If you need t... ⇲

Network issue

Inconsistent WiFi connectivity

Fix: To improve WiFi connectivity, ensure that your iPhone is within a reasonable distance from the WiFi source and that there are minimal obstru... ⇲

Audio issue

Latency issues in waveform

Fix: To address latency issues, try closing any background applications that may be using system resources. This can help free up processing powe... ⇲

Cuts in and out during use

Fix: If the app is cutting in and out, check your device's storage and ensure you have enough free space. Low storage can cause performance issue... ⇲

Video issue

Image darkening by a full stop

Fix: To counteract the image darkening, manually adjust the exposure settings within the app. Increase the exposure or brightness settings to com... ⇲

Screen issue

Inability to take screen grabs

Fix: If you cannot take screen grabs within the app, try using the built-in screenshot feature on your iPhone. Press the Side Button and the Volu... ⇲

UI issue

Empty LUT boxes

Fix: To resolve empty LUT boxes, ensure that you have properly installed any LUTs you wish to use. Check the app settings to see if there is an o... ⇲

Permanent white line in ratio

Fix: To address the permanent white line issue, check if there are any settings related to overlays or guides that may be causing this. Disable a... ⇲

Bugs issue

Accsoon Go fails to log points

Fix: If the app is not logging points, ensure that you have the latest version of the app installed. Check for updates in the App Store and insta... ⇲

Camera issue

In-app recording not sending videos to camera app

Fix: To resolve the issue of in-app recordings not being sent to the camera app, check the app's settings to ensure that the save location is cor... ⇲

Compatibility issue

Accsoon Go not functioning with latest version

Fix: If the app is not functioning properly after an update, try uninstalling and then reinstalling the app. This can help resolve any issues cau... ⇲