fix problems on HISTORY Vault [iphone]

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—— Run into issues on HISTORY Vault? Get help pending when official support gets back to you!

HISTORY Vault
Info:
company: A&E Television Networks Mobile
: https://support.historyvault.com
: www.historyvault.com
Chat with our AI-based HISTORY Vault Support
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Search issue

No search capability

Fix: 1. Use the browse feature: Navigate through categories or genres to find content manually. This may take longer but can help you discover wh... ⇲
 
Downloads issue

Inability to download videos

Fix: 1. Check app settings: Go to the app settings to see if there’s an option to enable downloads. Some apps require you to toggle this feature... ⇲
 
Updates issue

Limited new content updates

Fix: 1. Check for updates: Regularly check the app for new content by browsing the latest section or updates tab. 2. Explore other platforms: If... ⇲
 
UI issue

Poor user interface

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its navigation better. Sometimes, a little practice... ⇲

Accessibility issues for visually impaired users

Fix: 1. Enable VoiceOver: Go to Settings > Accessibility > VoiceOver and turn it on. This feature reads out the content on the screen, making it... ⇲

Clumsy navigation and categorization

Fix: 1. Explore categories: Spend some time exploring different categories and sections to familiarize yourself with the layout. 2. Use bookmarks... ⇲
 
Customization issue

No favorites list feature

Fix: 1. Create a manual list: Use a notes app to keep track of your favorite shows or episodes. You can write down the titles and seasons for eas... ⇲
 
Settings issue

Episodes autoplay without option to stop

Fix: 1. Check app settings: Look for any autoplay settings in the app’s preferences and disable them if possible. 2. Use the pause button: When a... ⇲

No option to fast forward

Fix: 1. Use the seek bar: If available, try dragging the seek bar to fast forward through the content. This may not be a traditional fast forward... ⇲
 
Payments issue

Inconsistent billing and subscription issues

Fix: 1. Review your subscription: Go to Settings > [your name] > Subscriptions to check your current subscription status and billing cycle. 2. Up... ⇲
 
Video issue

Content editing and missing segments

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as updates may fix content issues. 2. Clear app cache: Go to Settings... ⇲
 
Account issue

Difficulties with account recovery

Fix: 1. Use the 'Forgot Password' feature: On the login screen, tap 'Forgot Password' and follow the prompts to reset your password via email. 2.... ⇲
 
Support issue

Generic customer support responses

Fix: 1. Use FAQs: Check the app’s FAQ section for common issues and solutions that may address your concerns. 2. Document your issue: Keep a deta... ⇲
 
Screen issue

Lack of full-screen viewing option

Fix: 1. Rotate your device: Try rotating your iPhone to landscape mode to see if the app automatically adjusts to full-screen. 2. Check app setti... ⇲
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 what users are saying
Good experience
73.5%

Bad experience
20.8%

Neutral
5.7%

~ from our NLP analysis of 1,017 combined software ratings.

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AMC: Stream TV Shows & Movies

 Private Data HISTORY Vault collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. History Vault: $5.99 Access to History Vault library.
  2. History Vault: $59.99 Access to History Vault library.
  3. History Vault: $5.99 Access to History Vault Library.
  4. History Vault: $59.99 Access to History Vault Library.