fix problems on Collective [iphone]

—— Run into issues on Collective ? Get help pending when official support gets back to you!

Collective by The Litas

Info:

company: The Litas LLC

: https://thelitas.co/support

: thelitas.co

Chat with our AI-based Collective Support

🛠️ Common Collective Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Collective won't let users add collectives

Fix: 1. Ensure that you have the latest version of the app installed. Go to the App Store, search for Collective by The Litas, and check for upda... ⇲

Frequent login issues

Fix: 1. Check your internet connection to ensure it is stable. A weak connection can cause login issues. 2. Make sure you are entering the correc... ⇲

Customization issue

Requires pronoun selection without an opt-out

Fix: 1. If you are uncomfortable with the pronoun selection, consider using a neutral option if available. 2. Check the app settings to see if th... ⇲

Limited bike options available

Fix: 1. Check for app updates in the App Store to ensure you have the latest version, which may include more bike options. 2. Explore the app set... ⇲

Freezing issue

Collective freezes on bike selection page

Fix: 1. Restart the app. Close it completely and reopen it to see if the issue resolves. 2. Check for app updates in the App Store and install an... ⇲

UI issue

Error messages on buttons

Fix: 1. Ensure that you have a stable internet connection. Weak connections can lead to error messages. 2. Restart the app to see if the error pe... ⇲

Inability to select specific bike models

Fix: 1. Ensure that you have the latest version of the app installed. Go to the App Store, search for Collective by The Litas, and check for upda... ⇲

Loading issue

Collective fails to load content

Fix: 1. Check your internet connection to ensure it is stable. 2. Restart the app to see if it resolves the loading issue. 3. Clear the app's cac... ⇲

Privacy issue

Concerns about user demographics

Fix: 1. Review the app's privacy settings to ensure your information is secure. 2. If you have concerns about how your data is used, check the ap... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

54.5%

Bad experience

27.3%

Neutral

18.2%

~ from our NLP analysis of 11 combined software ratings.

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Private Data Collective collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Diagnostics