fix problems on HSBC Taiwan [iphone]

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—— Run into issues on HSBC Taiwan? Get help pending when official support gets back to you!

HSBC Taiwan
Info:
company: HSBC Global Services (UK) Limited
: https://www.hsbc.com.tw/en-tw/ways-to-bank/mobile/
: www.hsbc.com.tw
Chat with our AI-based HSBC Taiwan Support
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Updates issue

Limited investment information

Fix: Explore the app's investment section thoroughly. Sometimes, additional information can be found under different tabs or sections. Look for a... ⇲
 
Account issue

No transaction details for credit cards in app

Fix: Check if there is a separate section for credit card transactions. Sometimes, transaction details are located under a different tab or menu.... ⇲
 
Syncing issue

Long delay in credit card balance updates

Fix: Ensure that your app is updated to the latest version, as updates often include performance improvements. Go to the App Store, search for HS... ⇲
 
Bugs issue

Credit card balance shows as 0 when positive

Fix: Log out of the app and then log back in to refresh the data. This can sometimes resolve display issues with account balances. OR If the i... ⇲

Basic app functionality

Fix: Review the app's user guide or help section to ensure you are utilizing all available features. Sometimes, users may overlook functionalitie... ⇲
 
Login issue

iOS app login issues

Fix: Ensure that you are entering the correct login credentials. Double-check for any typos in your username or password. If you have forgotten y... ⇲

HSBC Taiwan gets stuck in login loop

Fix: Clear the app's cache by going to your iPhone's Settings > General > iPhone Storage, selecting the HSBC app, and choosing 'Offload App'. Thi... ⇲
 
Backup issue

Limited device support for backups

Fix: Check if your device is running the latest version of iOS. Go to Settings > General > Software Update to ensure your device is up to date, a... ⇲
 
Compatibility issue

Poor software performance in Taiwan

Fix: Ensure that your app is updated to the latest version, as updates often include performance improvements. Go to the App Store, search for HS... ⇲
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 what users are saying
Good experience
94.2%

Bad experience
4.2%

Neutral
1.6%

~ from our NLP analysis of 566 combined software ratings.

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Richart Life

 Private Data HSBC Taiwan collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics