fix problems on Alchemy Trade & Invest [iphone]

—— Run into issues on Alchemy Trade & Invest? Get help pending when official support gets back to you!

Alchemy Trade & Invest

Info:

company: Alchemy Markets Ltd.

: https://alchemymarkets.com/eu/contact-us/

Chat with our AI-based Alchemy Trade & Invest Support

🛠️ Common Alchemy Trade & Invest Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lacks feature to click on chart for trade actions

Fix: Currently, the app does not support direct trading actions from the chart. As a workaround, you can manually enter trade details by navigati... ⇲

Difficult to access trading history

Fix: To access your trading history, look for a 'History' or 'Transactions' tab in the main menu. If it's not immediately visible, try checking u... ⇲

Slow login process

Fix: Ensure that your app is updated to the latest version, as updates often include performance improvements. Additionally, check your internet... ⇲

Requires login every time app is opened

Fix: Check if there is an option in the app settings to stay logged in or remember your credentials. This feature is often found under 'Account'... ⇲

Logs out when switching screens

Fix: This issue may be related to app settings or a bug. First, ensure that you are using the latest version of the app. If the problem persists,... ⇲

Freezing issue

Alchemy Trade & Invest frequently freezes

Fix: Try clearing the app's cache if the option is available in your iPhone settings. Go to Settings > General > iPhone Storage, find the Alchemy... ⇲

Unresponsive during trades

Fix: Before starting a trade, ensure that your internet connection is stable. If you are on Wi-Fi, try moving closer to the router or switching t... ⇲

Slow issue

Slow performance

Fix: Check for any background apps that may be consuming resources. Close unnecessary apps running in the background by double-tapping the home b... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

85.7%

Good experience

7.1%

Neutral

7.1%

~ from our NLP analysis of 14 combined software ratings.

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Private Data Alchemy Trade & Invest collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics