Fix My CenturyLink errors on iphone

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17 problems reported in the past 24 hours

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Login
error messages during login

🛠️ 1. Double-check your login credentials for accuracy, including case sensitivity. 2. Reset your passw... show fix »
 
Support
lack of mobile chat support

🛠️ 1. Use the CenturyLink website for chat support if the app does not offer this feature. 2. Explore o... show fix »
poor customer support integration

🛠️ 1. Use the CenturyLink website for customer support options if the app's integration is lacking. 2.... show fix »
 
Crashes
app crashes frequently

🛠️ 1. Ensure your iPhone's operating system is up to date. Go to Settings > General > Software Update a... show fix »
 
Slow
slow loading times

🛠️ 1. Check your internet connection to ensure it is stable and has sufficient speed. Try switching bet... show fix »
 
Account
inaccurate account information

🛠️ 1. Log out of the app and log back in to refresh your account data. 2. Ensure your account informati... show fix »
app fails to recognize account details

🛠️ 1. Log out of the app and log back in to refresh your account data. 2. Ensure your account informati... show fix »
 
Network
frequent disconnections

🛠️ 1. Check your internet connection to ensure it is stable. Try switching between Wi-Fi and cellular d... show fix »
 
UI
unresponsive interface

🛠️ 1. Restart your iPhone to clear any temporary system issues affecting the app's responsiveness. 2. C... show fix »
app redirects to browser

🛠️ 1. Check if the app settings allow for in-app browsing and enable it if possible. 2. Use the browser... show fix »
confusing user interface

🛠️ 1. Spend time exploring the app to become familiar with its layout and features. 2. Use any availabl... show fix »
 
Updates
inability to update firmware

🛠️ 1. Use the CenturyLink website or contact their support directly for firmware updates, as the app ma... show fix »
 
Settings
inability to control connected devices

🛠️ 1. Use the CenturyLink website or the device's own app for managing connected devices, as the My Cen... show fix »
 
Features
limited functionality

🛠️ 1. Explore the app thoroughly to ensure you are aware of all available features. 2. Use the CenturyL... show fix »
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 Contact Support
Developer:
CenturyLink, Inc
Email:
  https://www.centurylink.com/home/help/account/app.html
Website:
🌐 www.centurylink.com
Terms/Privacy:
⚔️ https://www.centurylink.com/aboutus/legal/privacy-policy.html
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 Private Data My CenturyLink collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
85.0%

Negative experience
10.4%

Neutral
4.5%

~ from our NLP analysis of 128,578 combined software ratings.