—— Run into issues on Newme? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the order status in the app. Navigate to the 'Orders' section to see if there are any updates on your delivery. If the status shows 'P... ⇲
Fix: Document the damage by taking clear photos of the torn clothes. Use these images to support your case when requesting a refund or exchange t... ⇲
Fix: Review your order history in the app to confirm the amount that was supposed to be refunded. If the refund is less than expected, take a scr... ⇲
Fix: Utilize the in-app chat feature for immediate assistance. If available, this can often provide quicker responses than email or phone support... ⇲
Fix: When submitting a query, be as detailed as possible. Include your order number, a description of the issue, and any relevant screenshots to... ⇲
Fix: Keep track of your order's estimated delivery date in the app. If the date passes without delivery, check for any notifications or updates r... ⇲