fix problems on Receipt Scanner・Track Expenses [iphone]

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—— Run into issues on Receipt Scanner・Track Expenses? Get help pending when official support gets back to you!

Receipt Scanner・Track Expenses
Info:
company: Saldo Apps Inc.
: https://saldoapps.com/saldo-apps-terms-of-use
: saldoapps.com
Chat with our AI-based Receipt Scanner・Track Expenses Support
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Bugs issue

Inaccurate scanning of receipt details

Fix: After scanning a receipt, manually review and edit the details to ensure accuracy. Familiarize yourself with the app's editing features to q... ⇲

Incorrect date entries after scanning

Fix: After scanning a receipt, always double-check the date field and manually correct it if necessary. This can prevent issues with record-keepi... ⇲

Inconsistent recognition of currency

Fix: Manually set the currency in the app's settings to match your local currency. This can help improve recognition and accuracy. OR If the a... ⇲

Smart scan feature fails to accurately capture receipts

Fix: Ensure that the receipts are flat and well-lit when scanning. Avoid crumpled or folded receipts, as they can confuse the scanning algorithm.... ⇲

Difficulty in generating accurate reports

Fix: Familiarize yourself with the reporting features of the app. Look for tutorials or guides within the app to understand how to generate repor... ⇲
 
Crashes issue

Frequent bugs and crashes

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for updates. An outdated OS ca... ⇲
 
Settings issue

Inability to delete receipts or reports

Fix: Check the app's settings or help section to see if there is a specific method for deleting receipts or reports. Sometimes, this feature is h... ⇲
 
Customization issue

Lack of categorization and sorting options

Fix: Manually categorize your receipts by creating custom tags or folders within the app, if available. This can help you organize your expenses... ⇲
 
Support issue

Poor customer service response

Fix: Utilize the app's FAQ or help section for common issues instead of waiting for customer service. Many problems can be resolved through self-... ⇲
 
Updates issue

Limited functionality in free version

Fix: Assess which features are essential for your needs and consider whether upgrading to a paid version is worth it. If not, look for alternativ... ⇲

Missing receipts after app updates

Fix: Before updating the app, back up your data if the app provides an export feature. This way, you can restore your receipts if they go missing... ⇲
 
Uploads issue

Issues with uploading and sharing PDF files

Fix: Check your internet connection to ensure it is stable when attempting to upload or share files. A weak connection can cause issues with file... ⇲
 
Account issue

Receipt Scanner・Track Expenses does not retain user data after logout

Fix: Check the app's settings to see if there is an option to save user data or preferences before logging out. This may help retain your informa... ⇲
 
UI issue

Frustrating user interface with too many clicks required

Fix: Explore the app's settings to see if there are options to customize the interface or streamline your workflow. Some apps allow you to set sh... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.0%

Bad experience
5.4%

Neutral
3.6%

~ from our NLP analysis of 3,718 combined software ratings.

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 Private Data Receipt Scanner・Track Expenses collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Saldo Apps Premium Weekly: $9.99 Fintech ecosystem
  2. Receipt Scanner Monthly: $9.99 Unlimited smart scans and reports
  3. Receipt Scanner Monthly, trial: $9.99 Unlimited expenses, smart scans, and reports
  4. Saldo Apps Premium: $14.99 Fintech ecosystem
  5. Saldo Apps Premium Annual: $99.99 Fintech ecosystem
  6. Receipt Scanner Weekly trial: $0.49 Unlimited expenses, smart scans, and reports
  7. Monthly Subscription: $4.99 Unlimited Expenses and Reports
  8. Receipt Scanner Monthly, trial: $9.99 Unlimited smart scans and reports
  9. Saldo Apps Premium Weekly: $7.99 Scan receipts without limits
  10. Receipt Scanner PRO: $99.99 Unlimited Expenses and Reports