fix problems on Cleveland Marathon [iphone]

—— Run into issues on Cleveland Marathon? Get help pending when official support gets back to you!

Cleveland Marathon

Info:

company: Cleveland Marathon

: https://www.clevelandmarathon.com/

: www.clevelandmarathon.com

Chat with our AI-based Cleveland Marathon Support

🛠️ Common Cleveland Marathon Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inaccurate tracking after certain distance

Fix: Ensure that your iPhone's GPS settings are optimized for accuracy. Go to Settings > Privacy > Location Services, and make sure Location Serv... ⇲

Failure to register runner at checkpoints

Fix: Check your internet connection before the race. A weak or unstable connection can prevent the app from registering your position at checkpoi... ⇲

UI issue

Tracking dot misrepresentation

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the Cleveland Marathon app, and check if there is an... ⇲

Updates issue

Delayed updates on runner's status

Fix: Check your app settings to ensure that notifications are enabled. Go to Settings > Notifications > Cleveland Marathon and make sure that All... ⇲

Bugs issue

Cleveland Marathon shows incorrect finish times

Fix: Verify that your phone's time settings are correct. Go to Settings > General > Date & Time and ensure that 'Set Automatically' is enabled. T... ⇲

Search issue

Inability to locate participants on course

Fix: Make sure that the app has permission to access your contacts or any relevant participant lists. Go to Settings > Privacy > Contacts and ens... ⇲

Crashes issue

Tracking stops working during race

Fix: Before the race, ensure that your phone is fully charged and consider using a portable charger. Low battery can cause the app to stop tracki... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

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Bad experience

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~ from our NLP analysis of 25 combined software ratings.

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Private Data Cleveland Marathon collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics