fix problems on Zoom [iphone]

—— Run into issues on Zoom ? Get help pending when official support gets back to you!

Zoom by Ocado | Food Delivery

Info:

company: Ocado Retail Ltd

: https://zoom.ocado.com/content/help-and-support/faq.html

Chat with our AI-based Zoom Support

🛠️ Common Zoom Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Delivery tracking is inaccurate

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store, search for Zoom by Ocado, and check if an update is available... ⇲

One hour delivery window is insufficient

Fix: 1. Plan your orders in advance. If possible, schedule your delivery for a time that allows for a longer window, such as during off-peak hour... ⇲

Features issue

No live tracking feature

Fix: 1. Check for updates in the app store to see if a live tracking feature has been added in a newer version. 2. Use the estimated delivery ti... ⇲

UI issue

Zoom interface not optimized for latest iPhone Pro resolutions

Fix: 1. Check for app updates regularly, as developers often release updates to improve compatibility with new devices. 2. Adjust your iPhone di... ⇲

Top bar is cut off

Fix: 1. Restart the app to see if the issue resolves itself. Sometimes, a simple restart can fix display problems. 2. Check your iPhone's displa... ⇲

Complete order button placement is problematic

Fix: 1. Familiarize yourself with the app layout. If the button is hard to reach, try adjusting your grip on the phone or using both hands to nav... ⇲

Swipe to go back functionality does not work

Fix: 1. Ensure that your app is updated to the latest version, as updates may fix bugs related to navigation. 2. Restart the app to refresh its... ⇲

Back button is not visible in top bar

Fix: 1. Restart the app to see if the back button reappears. Sometimes, a simple restart can resolve display issues. 2. Check for app updates in... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.1%

Neutral

2.9%

Bad experience

0.0%

~ from our NLP analysis of 69 combined software ratings.

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Private Data Zoom collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics