—— Run into issues on Ba? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the app allows you to create multiple accounts using different email addresses. This way, you can have separate logins for differen... ⇲
Fix: Evaluate the features offered in the paid version versus the free trial. If the paid features are essential, consider budgeting for the purc... ⇲
Fix: Ensure that your device is within the recommended Bluetooth range (usually around 30 feet). Try to minimize physical obstructions between th... ⇲
Fix: Check the app settings to see if there is an option to allow background audio. If not, try to keep the app open in the foreground while usin... ⇲
Fix: Look for any settings within the app that may allow you to play background music while monitoring. If not available, consider using a separa... ⇲
Fix: Adjust the notification settings within the app. Look for options to customize vibration intensity or turn off unnecessary alerts that may b... ⇲
Fix: Check your device's battery optimization settings. Ensure that the app is excluded from battery-saving features that may cause it to shut do... ⇲
Fix: Ensure that both the monitoring device and the camera are connected to a strong Wi-Fi network. A weak connection can cause delays in video f... ⇲
Fix: Check your Wi-Fi signal strength in the area where you are using the app. If the signal is weak, consider moving closer to the router or usi... ⇲
Fix: Clear the app cache and data from your device settings. This can help resolve glitches caused by corrupted data. OR Uninstall and reinsta... ⇲
Fix: If night vision is essential, consider using an external camera that supports night vision and can connect to the app, if compatible. OR... ⇲
Fix: Regularly update the app to the latest version to ensure you have the most stable and reliable performance. Check for updates in the App Sto... ⇲