fix problems on Fetch Park Member App [iphone]

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—— Run into issues on Fetch Park Member App? Get help pending when official support gets back to you!

Fetch Park Member App
Info:
company: Fetch Park
: https://www.fetchpark.com
: www.fetchpark.com
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Uploads issue

Must combine vaccine paperwork into one PDF

Fix: Use a PDF merging tool. There are many free online services (like Smallpdf or PDF Merge) that allow you to upload multiple PDF files and com... ⇲

Fetch Park Member App does not work for uploading vaccine info

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Fetch Park Member App, and check for updates. If an u... ⇲

Only allows one document upload for vaccines

Fix: If the app only allows one document, consider combining your vaccine documents into a single PDF as mentioned earlier. This way, you can upl... ⇲

Difficult to upload documents

Fix: Ensure that the documents are in a supported format (PDF, JPEG, PNG). If they are not, convert them using an online converter before attempt... ⇲
 
Syncing issue

Changes do not save

Fix: After making changes, ensure you are tapping the 'Save' button (if available) before exiting the page. If the button is not visible, try scr... ⇲

Fetch Park Member App does not save dog information

Fix: Make sure you are tapping 'Save' after entering dog information. If there is no save option, try navigating away from the page and returning... ⇲
 
Slow issue

Extremely slow to upload pet information

Fix: Try uploading during off-peak hours when server traffic may be lower. This can improve upload speeds. OR Reduce the size of the files you... ⇲
 
Freezing issue

Fetch Park Member App freezes several times

Fix: Force close the app and restart it. Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps, then swi... ⇲
 
Bugs issue

Fetch Park Member App automatically populates incorrect location

Fix: Check your device's location settings. Go to Settings > Privacy & Security > Location Services, and ensure that the Fetch Park Member App ha... ⇲
 
Screen issue

Screen gets stuck on add dog

Fix: Try restarting the app. If the screen is stuck, force close the app and reopen it to see if it resolves the issue. OR Clear the app's cac... ⇲

Fetch Park Member App displays a white screen

Fix: Check your internet connection. A poor connection can cause the app to fail to load properly. Switch between Wi-Fi and cellular data to see... ⇲
 
Crashes issue

Constantly freezes and crashes

Fix: Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check if you have sufficient space. If not, delet... ⇲
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 what users are saying
Bad experience
72.7%

Good experience
24.2%

Neutral
3.0%

~ from our NLP analysis of 33 combined software ratings.

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 Private Data Fetch Park Member App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics