fix problems on Smart Ba [iphone]

—— Run into issues on Smart Ba? Get help pending when official support gets back to you!

Smart Baby Touch HD - Amazing sounds in toddler flashcards of animals, vehicles, musical instruments and much more

Info:

company: Gennadii Zakharov

: http://www.smartbabytouch.com

Chat with our AI-based Smart Ba Support

🛠️ Common Smart Ba Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited to 12 custom cards

Fix: To maximize the use of your custom cards, consider rotating them regularly. Create a schedule to change out the cards every week or month, a... ⇲

No clear instructions for additional categories

Fix: Explore the app thoroughly to see if there are hidden menus or options for adding categories. Sometimes, features are not immediately visibl... ⇲

Network issue

Nonfunctional website

Fix: If the website is not working, try accessing it from a different browser or device. Sometimes, compatibility issues can cause a site to appe... ⇲

Downloads issue

Paid add-ons do not download

Fix: Ensure that your device has a stable internet connection. Sometimes, a weak connection can prevent downloads. Try switching to Wi-Fi if you... ⇲

UI issue

Smart Ba only works in portrait mode

Fix: If you prefer landscape mode, consider using a device stand that allows you to position the device in a way that is comfortable for viewing... ⇲

Permissions issue

Microphone access prompt not received

Fix: Check your device's settings to ensure that the app has permission to access the microphone. Go to Settings > Privacy > Microphone and make... ⇲

Payments issue

Locked screens appear after purchase

Fix: If locked screens appear, try restarting the app or your device. This can sometimes resolve temporary glitches that occur after a purchase.... ⇲

Additional categories require extra payment

Fix: Consider budgeting for the additional categories if they are essential for your child's learning. Prioritize which categories are most benef... ⇲

Syncing issue

Inconsistent content across devices

Fix: Ensure that you are logged into the same account on all devices. This can help sync content and settings across devices. OR If content is... ⇲

Customization issue

Home button cannot be locked

Fix: Use Guided Access on your iPhone to lock the home button while using the app. Go to Settings > Accessibility > Guided Access, turn it on, an... ⇲

Lack of diversity in images

Fix: Supplement the app with additional resources that feature diverse images. You can find educational materials online or in libraries that sho... ⇲

Bugs issue

Misrepresentation of musical instruments

Fix: If you notice inaccuracies, create a list of the correct representations and use them as a teaching tool alongside the app. This can enhance... ⇲