fix problems on Family Fare [iphone]

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—— Run into issues on Family Fare? Get help pending when official support gets back to you!

Family Fare
Info:
company: SpartanNash Company
: https://www.shopfamilyfare.com/contact-us
: www.shopfamilyfare.com
Chat with our AI-based Family Fare Support
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UI issue

Popup suggestions obstruct browsing

Fix: Look for an option in the app settings to disable or minimize pop-up suggestions. This may help reduce interruptions while browsing. OR T... ⇲

Checkout process is convoluted

Fix: Take your time to read through each step of the checkout process. Make a checklist of the required information to streamline your experience... ⇲

Inability to check prices or availability

Fix: Try refreshing the app or logging out and back in to see if that resolves the issue. Sometimes, a simple refresh can update the data. OR... ⇲
 
Customization issue

Cannot add notes to items

Fix: Use a separate note-taking app on your phone to jot down any notes you want to remember for specific items while using the Family Fare app.... ⇲

Limited coupon options for produce and meats

Fix: Regularly check the app for new coupon updates, as they may change frequently. Sign up for notifications if available. OR Look for altern... ⇲

Inability to edit orders before pickup

Fix: Check if there is an option in the app to modify your order before pickup. This may be located in your order history or current orders secti... ⇲
 
Bugs issue

Inconsistent sale pricing

Fix: Always check the sale section of the app before shopping to ensure you are aware of current promotions. Take screenshots of sale prices for... ⇲
 
Search issue

Search function is slow and frustrating

Fix: Try using specific keywords or product names when searching to narrow down results and speed up the search process. OR Clear the app cach... ⇲
 
Compatibility issue

Family Fare does not support voiceover

Fix: Check your iPhone's accessibility settings to ensure VoiceOver is enabled. Go to Settings > Accessibility > VoiceOver and toggle it on. OR... ⇲
 
Payments issue

Issues with order processing

Fix: Ensure that your internet connection is stable when placing orders. A weak connection can lead to processing issues. OR Try logging out a... ⇲

Self-checkout problems with coupons

Fix: Before using self-checkout, ensure that all coupons are scanned correctly. Double-check the app for any specific instructions regarding coup... ⇲

Family Fare does not allow EBT for delivery

Fix: Check the app for any updates regarding EBT acceptance, as policies may change. Look for announcements or updates in the app. OR Consider... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for updates. OR Try uninstalling... ⇲
 
Account issue

Requires multiple calls for account assistance

Fix: Keep a record of your account issues and questions to streamline your calls. This can help you provide all necessary information in one call... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.6%

Neutral
3.9%

Bad experience
1.6%

~ from our NLP analysis of 10,780 combined software ratings.

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 Private Data Family Fare collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location