fix problems on Video Captions [iphone]

—— Run into issues on Video Captions? Get help pending when official support gets back to you!

Video Captions: Add Subtitles

Info:

company: BerthX

: https://berthx.io

: berthx.io

Chat with our AI-based Video Captions Support

🛠️ Common Video Captions Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inaccurate word parsing

Fix: Check the audio quality of the video you are using. Ensure that the audio is clear and free from background noise, as this can affect the so... ⇲

Limited caption positioning

Fix: Explore the app settings to see if there are options for adjusting the position of captions. If the app allows for manual adjustments, try d... ⇲

UI issue

Large captions cut off text

Fix: Check the settings for caption size within the app. If there is an option to adjust the font size, try reducing it to see if that resolves t... ⇲

White font on white background is invisible

Fix: Change the caption font color in the app settings to a contrasting color that is visible against the background. Look for options to customi... ⇲

Bugs issue

Exported captions misaligned

Fix: Before exporting, preview the captions in the app to ensure they are aligned correctly. If they appear misaligned, try adjusting the timing... ⇲

Edit feature doesn't work

Fix: Ensure that you are using the latest version of the app. Check the App Store for any available updates and install them, as updates often fi... ⇲

Captions not generated in export

Fix: Before exporting, ensure that the captions are enabled in the export settings. Look for an option that allows you to include captions in the... ⇲

Freezing issue

Video Captions freezes on start page

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. T... ⇲

Customization issue

Limited language translation

Fix: Check if there are any language packs available within the app settings. Some apps allow users to download additional language support that... ⇲

Limited caption options

Fix: Explore the app settings to see if there are additional caption styles or formats available. Some apps have hidden features that can be unlo... ⇲