fix problems on Peterson's Test Prep [iphone]

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—— Run into issues on Peterson's Test Prep? Get help pending when official support gets back to you!

Peterson's Test Prep
Info:
company: Peterson's, LLC
: https://petersons.com/
: youtu.be
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UI issue

Peterson's Test Prep issues with drag and drop functionality

Fix: Restart the app to see if the drag and drop functionality improves. Double-click the home button (or swipe up from the bottom on newer iPhon... ⇲
 
Bugs issue

Incomplete marking of study material

Fix: Manually track your progress by using a notebook or digital note-taking app. Write down which sections you have completed and which ones nee... ⇲

Blank flashcards and study material

Fix: Try refreshing the content by logging out of the app and logging back in. This can sometimes resolve issues with loading content. OR Chec... ⇲
 
Slow issue

Slow loading times

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, find Peterson's Test Prep, and select 'Offload App'. This will free u... ⇲
 
Video issue

Videos not loading properly

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Peterson's Test Prep, and check for updates. OR Tr... ⇲
 
Freezing issue

Intermittent freezing

Fix: Close other apps running in the background to free up memory. Double-click the home button (or swipe up from the bottom) and swipe up on app... ⇲
 
Support issue

Customer service is lacking

Fix: Utilize any available FAQs or help sections within the app or on the website to find answers to common questions. OR Engage with user com... ⇲
 
Payments issue

Recurring subscription confusion

Fix: Review your subscription details in the App Store. Go to Settings > [your name] > Subscriptions to see your current plan and renewal dates.... ⇲

High subscription cost

Fix: Look for any promotional offers or discounts that may be available. Check the app or website for any seasonal sales or student discounts.... ⇲

Incorrect subscription expiration dates

Fix: Check your subscription status in the App Store. Go to Settings > [your name] > Subscriptions to verify the expiration date listed there.... ⇲

Disappointing refund process

Fix: Familiarize yourself with the app's refund policy, which is usually found in the app or on the website. This will help you understand the pr... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure that your device has enough free storage space. Go to Settings > General > iPhone Storage and delete unnecessary files or apps. OR... ⇲
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 what users are saying
Good experience
86.5%

Bad experience
10.4%

Neutral
3.0%

~ from our NLP analysis of 230 combined software ratings.

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 Private Data Peterson's Test Prep collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. 1 month: $48.99 Pay every month
  2. 3 months: $134.99 Save $12 by paying every 3 months
  3. 6 months: $234.99 Save $60 by paying every 6 months