fix problems on My Altitude [iphone]

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—— Run into issues on My Altitude? Get help pending when official support gets back to you!

My Altitude: GPS Altimeter
Info:
company: Gaurav Babbar
: https://enacti.com/
: enacti.com
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Payments issue

Pro features do not unlock

Fix: 1. Verify purchase: Go to Settings in the app and check if your Pro features are listed as purchased. If not, try restoring purchases by tap... ⇲

Difficulty restoring purchases

Fix: 1. Ensure you are logged into the correct Apple ID: Go to Settings > [Your Name] > iTunes & App Store to verify. 2. Use the 'Restore Purchas... ⇲
 
Syncing issue

Pedometer data not updating correctly

Fix: 1. Check permissions: Go to Settings > Privacy > Motion & Fitness and ensure that 'My Altitude' has permission to access motion data. 2. Res... ⇲
 
Bugs issue

Weather module shows incorrect units

Fix: 1. Check settings: Go to the app's settings and look for a section related to units. Ensure that the preferred units (Celsius/Fahrenheit) ar... ⇲

Step count discrepancies based on user height

Fix: 1. Adjust height settings: Check if the app allows you to input your height or stride length in the settings. Adjust these values to improve... ⇲
 
Data issue

Missing historical data

Fix: 1. Check app settings: Look for any options related to data storage or history within the app settings. Ensure that historical data is enabl... ⇲
 
Ads issue

Ads persist despite Pro upgrade

Fix: 1. Verify Pro status: Go to the app settings and check if your Pro features are activated. If not, try restoring purchases. 2. Restart the a... ⇲
 
UI issue

User interface feels outdated

Fix: 1. Explore settings: Check if there are any themes or display options in the app settings that can modernize the look. 2. Provide feedback:... ⇲
 
Customization issue

No option for bulk upgrade

Fix: 1. Check the app settings: Look for any options related to upgrades or subscriptions that may allow for bulk purchases. 2. Explore alternati... ⇲
 
Settings issue

Settings scattered inconsistently

Fix: 1. Explore all settings: Spend some time navigating through the app to familiarize yourself with where different settings are located. 2. Ch... ⇲
 
Camera issue

Camera function for binoculars not working

Fix: 1. Check permissions: Go to Settings > Privacy > Camera and ensure that 'My Altitude' has permission to access the camera. 2. Restart the ap... ⇲
 
Freezing issue

My Altitude freezes during use

Fix: 1. Restart the app: Close the app completely and reopen it to clear temporary glitches. 2. Update the app: Go to the App Store, search for '... ⇲
 
Notifications issue

Notifications not updating correctly

Fix: 1. Check notification settings: Go to Settings > Notifications > My Altitude and ensure notifications are enabled. 2. Restart the app: Close... ⇲
 
Compatibility issue

Inaccurate altitude readings between devices

Fix: 1. Calibrate the device: Check if the app has a calibration option for altitude readings and use it to improve accuracy. 2. Ensure GPS is en... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.5%

Neutral
4.3%

Bad experience
4.2%

~ from our NLP analysis of 8,100 combined software ratings.

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 Private Data My Altitude collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Altimeter Map Pro: $2.99 Get all features unlocked for Map Section
  2. Altimeter Binoculars Pro: $1.99 Get all features unlocked for Binoculars
  3. Altimeter Weather Pro: $1.99 Get all features unlocked for Weather Section
  4. Altimeter Pedometer Pro: $2.99 Get all features unlocked for Pedometer
  5. Altimeter Pro: $4.99 Get all features unlocked