fix problems on Delinea Secret Server [iphone]

—— Run into issues on Delinea Secret Server ? Get help pending when official support gets back to you!

Delinea Secret Server Mobile

Info:

company: Delinea Inc

: https://docs.delinea.com

: delinea.com

Chat with our AI-based Delinea Secret Server Support

🛠️ Common Delinea Secret Server Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Face ID only works offline

Fix: Ensure that you are using the latest version of the Delinea Secret Server Mobile app. Check for updates in the App Store and install any ava... ⇲

Difficult MFA sign-in process

Fix: Familiarize yourself with the MFA process by reviewing the app's documentation or help section. Understanding the steps involved can make th... ⇲

Security issue

Requires fresh MFA code within 30 seconds

Fix: To avoid the time constraint, ensure that your MFA device is synchronized with the time settings of your phone. Check the time settings on y... ⇲

Poor enterprise password management

Fix: Review the app's settings to ensure that you are utilizing all available features for password management. Familiarize yourself with how to... ⇲

Loading issue

Black screen on loading

Fix: Try clearing the app's cache. Go to your iPhone settings, find the Delinea Secret Server app, and select 'Clear Cache' if the option is avai... ⇲

Crashes issue

Delinea Secret Server crashes after initial login

Fix: Check for any available updates for the app in the App Store. Developers often release updates to fix bugs that can cause crashes. OR If... ⇲

Inconsistent login functionality

Fix: Ensure that your internet connection is stable. A weak or intermittent connection can cause login issues. Try switching between Wi-Fi and ce... ⇲

UI issue

Frustrating app-switching experience

Fix: Utilize the iPhone's multitasking feature by double-tapping the home button (or swiping up from the bottom on newer models) to quickly switc... ⇲