fix problems on MaxVault [iphone]

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—— Run into issues on MaxVault? Get help pending when official support gets back to you!

MaxVault - Photo & Video Vault
Info:
company: Rambax, LLC
: https://rambax.com/support?app=maxvault
: rambax.com
Chat with our AI-based MaxVault Support
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Slow issue

Share function slower than airdrop

Fix: 1. Ensure that both devices are connected to the same Wi-Fi network, as this can improve transfer speeds. 2. Try using the share function d... ⇲

Laggy performance on some devices

Fix: 1. Close any unnecessary background apps to free up system resources. 2. Clear the app's cache if the option is available in the settings.... ⇲
 
UI issue

No home button for easy navigation

Fix: 1. Familiarize yourself with the app's layout and use the back button or gestures to navigate. 2. Create a list of frequently accessed fold... ⇲

Scrubber bar obscures video when paused

Fix: 1. Try adjusting the video playback settings within the app, if available, to see if there are options to hide the scrubber bar. 2. Pause t... ⇲

No fast scroll bar for large folders

Fix: 1. Use the search function within the app to quickly locate files instead of scrolling. 2. Organize files into subfolders to reduce the num... ⇲

Touch dynamics require delicate interaction

Fix: 1. Adjust the touch sensitivity settings on your iPhone by going to Settings > Accessibility > Touch and adjusting the settings to your pref... ⇲
 
Security issue

Cloud storage not encrypted

Fix: 1. Consider using a third-party encryption app to encrypt files before uploading them to MaxVault's cloud storage. 2. Regularly back up you... ⇲
 
Search issue

No keyword search in documents

Fix: 1. Organize your documents into clearly labeled folders to make manual searching easier. 2. Use a file naming convention that includes keyw... ⇲
 
Uploads issue

Cannot export images from iPhone photo app

Fix: 1. Use the 'Share' function in the iPhone Photos app to send images directly to MaxVault. 2. If you need to export images back to the Photo... ⇲
 
Customization issue

Inability to rename files

Fix: 1. Check if there is an option within the app settings or file management section that allows renaming files. 2. If renaming is not support... ⇲

Limited file sorting options

Fix: 1. Organize files manually into folders based on categories or dates to create a more structured layout. 2. Use a consistent naming convent... ⇲
 
Audio issue

Cannot play images as a playlist

Fix: 1. Create a slideshow using the Photos app on your iPhone, which allows for image playback in a sequence. 2. If MaxVault does not support t... ⇲
 
Compatibility issue

Missing live photo support

Fix: 1. Use the standard Photos app to view and manage Live Photos, as MaxVault may not support this feature. 2. Regularly check for updates to... ⇲
 
Privacy issue

Decoy vault exposes open documents

Fix: 1. Regularly check the decoy vault to ensure that no sensitive documents are left open. 2. Consider using a different app that offers bette... ⇲
 
Freezing issue

Icons and images freeze during editing

Fix: 1. Ensure that your iPhone is updated to the latest iOS version. 2. Restart the MaxVault app and try editing again. 3. If the issue persis... ⇲
 
Support issue

No FAQ or tutorial available

Fix: 1. Explore the app thoroughly to familiarize yourself with its features and settings. 2. Look for online forums or user communities where y... ⇲
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 what users are saying
Good experience
94.4%

Bad experience
3.4%

Neutral
2.2%

~ from our NLP analysis of 3,317 combined software ratings.

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 Private Data MaxVault collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Premium: $3.99 Monthly Premium
  2. Yearly Premium: $14.99 Yearly Premium
  3. Lifetime Premium: $39.99 Pocket Files Premium
  4. Legacy User Upgrade: $0.00 Unlimited file storage with premium features
  5. Small Tip: $4.99 Small Tip
  6. Generous Tip: $9.99 Generous Tip