fix problems on Indianapolis Motor Speedway [iphone]

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—— Run into issues on Indianapolis Motor Speedway? Get help pending when official support gets back to you!

Indianapolis Motor Speedway
Info:
company: Indianapolis Motor Speedway
: https://www.indianapolismotorspeedway.com/corporate/contact-us
: www.ims.com
Chat with our AI-based Indianapolis Motor Speedway Support
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Bugs issue

Tickets disappear from the app

Fix: 1. Refresh the app: Pull down on the ticket section to refresh the data. This can sometimes bring back missing tickets. OR 2. Log out and... ⇲

No information available for events

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as updates may include new event information. OR 2. Visit the offi... ⇲

Dead links and blank pages

Fix: 1. Refresh the app: Pull down on the screen to refresh the content and see if the links work after a refresh. OR 2. Reinstall the app: If... ⇲
 
Login issue

Cannot access tickets despite correct login

Fix: 1. Check for app updates: Go to the App Store, search for the Indianapolis Motor Speedway app, and see if there are any updates available. I... ⇲

Indianapolis Motor Speedway does not recognize login credentials

Fix: 1. Double-check your credentials: Ensure that you are entering the correct email and password, paying attention to case sensitivity. OR 2... ⇲
 
Account issue

Linking accounts is cumbersome

Fix: 1. Use the same email for all accounts: Ensure that the email used for linking accounts is the same across all platforms to simplify the lin... ⇲

Indianapolis Motor Speedway fails to verify email

Fix: 1. Check your spam folder: Sometimes verification emails can end up in the spam or junk folder, so check there. OR 2. Resend verification... ⇲

Indianapolis Motor Speedway does not acknowledge password changes

Fix: 1. Log out and log back in: After changing your password, log out of the app and then log back in using the new password. OR 2. Clear app... ⇲
 
UI issue

Mobile ticket option is grayed out

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as a weak connection can cause options to be unavailable.... ⇲

Confusing ticket purchase experience

Fix: 1. Follow a guide: Look for online tutorials or guides that explain the ticket purchasing process step-by-step to make it clearer. OR 2.... ⇲

No printed ticket option available

Fix: 1. Check app settings: Look in the app settings for any options related to ticket printing or PDF downloads. OR 2. Use the website: If th... ⇲

Clunky interface

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features better. OR 2. Provide fe... ⇲

Requires portrait mode with tiny font

Fix: 1. Adjust display settings: Go to your iPhone Settings > Display & Brightness > Text Size and adjust the text size to make it more readable.... ⇲

Limited utility and functionality

Fix: 1. Explore all features: Take time to explore all sections of the app to discover any hidden functionalities that may be useful. OR 2. Us... ⇲
 
Registration issue

Cannot create an account

Fix: 1. Ensure all fields are filled correctly: Double-check that all required fields are filled out correctly and that your password meets the c... ⇲
 
Payments issue

Cannot buy tickets in the app

Fix: 1. Ensure you are logged in: Make sure you are logged into your account before attempting to purchase tickets. OR 2. Check payment method... ⇲
 
Crashes issue

Indianapolis Motor Speedway does not open

Fix: 1. Restart your iPhone: Sometimes a simple restart can resolve app opening issues. OR 2. Check for updates: Ensure that the app is update... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
85.1%

Bad experience
12.1%

Neutral
2.8%

~ from our NLP analysis of 1,256 combined software ratings.

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 Private Data Indianapolis Motor Speedway collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Usage Data
    • Diagnostics