fix problems on PrestoShopper [iphone]

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—— Run into issues on PrestoShopper? Get help pending when official support gets back to you!

PrestoShopper
Info:
company: SASSIE / SurfMerchants
: https://insta.prestomobilesurveys.com
: insta.prestomobilesurveys.com
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Network issue

location services fail

Fix: 1. Ensure that location services are enabled for PrestoShopper. Go to Settings > Privacy > Location Services and make sure it is turned on a... ⇲
 
Bugs issue

jobs disappear unexpectedly

Fix: 1. Ensure that you are connected to a stable internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa. 2. Che... ⇲

timer inaccuracies

Fix: 1. Ensure that your iPhone's date and time settings are set to automatic. Go to Settings > General > Date & Time and toggle on 'Set Automati... ⇲

cannot save jobs of interest

Fix: 1. Ensure that you are logged into your account properly. Log out and log back in to refresh your session. 2. Check for any app updates in... ⇲

auto-rejection of completed tasks

Fix: 1. Ensure that you are following all task guidelines and requirements to avoid auto-rejection. 2. Restart the app to refresh its functional... ⇲

inability to reserve shifts

Fix: 1. Ensure that you are logged into your account properly. Log out and log back in to refresh your session. 2. Check for any updates for the... ⇲

PrestoShopper lacks basic functions

Fix: 1. Familiarize yourself with the app's features and explore all available options. 2. Check for any updates for the app in the App Store, a... ⇲
 
UI issue

email tab does not scroll

Fix: 1. Try closing and reopening the app to see if this resolves the scrolling issue. 2. Check for any updates for the app in the App Store and... ⇲

submit button does not work

Fix: 1. Ensure that you have filled out all required fields in the form before attempting to submit. 2. Restart the app to see if this resolves... ⇲

clunky interface

Fix: 1. Familiarize yourself with the app's layout by exploring each section. Take notes on where specific features are located. 2. Check for an... ⇲

difficult to navigate reports

Fix: 1. Take time to explore each report section to understand its layout and features. 2. Check for any updates for the app in the App Store, a... ⇲
 
Updates issue

no updates in over a year

Fix: 1. Regularly check the App Store for any updates to PrestoShopper. 2. Keep your iPhone's iOS updated to ensure compatibility with the app.... ⇲
 
Support issue

poor customer support

Fix: 1. Look for any in-app help or FAQ sections that may provide answers to common issues. 2. Check the app's website for any support resources... ⇲

no way to contact support effectively

Fix: 1. Look for any in-app help or FAQ sections that may provide answers to common issues. 2. Check the app's website for any support resources... ⇲
 
Screen issue

blank screen after initial use

Fix: 1. Restart the app by closing it completely and reopening it. 2. Check for any updates for the app in the App Store and install them. 3. R... ⇲
 
Slow issue

slow loading times

Fix: 1. Ensure you have a stable internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa. 2. Close any background... ⇲
 
Payments issue

inconsistent payment processing

Fix: 1. Ensure that your payment information is up to date in the app. Check your account settings for any discrepancies. 2. Restart the app to... ⇲
 
Installation issue

PrestoShopper requires frequent reinstallation

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available update... ⇲
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 what users are saying
Bad experience
56.6%

Good experience
33.8%

Neutral
9.7%

~ from our NLP analysis of 145 combined software ratings.

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 Private Data PrestoShopper collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics