fix problems on Omnitracs [iphone]

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—— Run into issues on Omnitracs ? Get help pending when official support gets back to you!

Omnitracs Mobile Manager
Info:
company: Omnitracs LLC
: https://www.omnitracs.com/omnitracs-customer-support
: www.omnitracs.com
Chat with our AI-based Omnitracs Support
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Customization issue

Cannot move stops around on a route

Fix: 1. Check for app updates: Go to the App Store, search for Omnitracs Mobile Manager, and see if there's an update available. Updates often fi... ⇲

Cannot view past date routes

Fix: 1. Check settings: In the app, look for any settings related to route history or past trips. Ensure that these options are enabled if availa... ⇲

Cannot see items being delivered on a stop

Fix: 1. Review app permissions: Go to Settings > Privacy > Location Services and ensure that Omnitracs Mobile Manager has the necessary permissio... ⇲

Cannot see all vehicle info

Fix: 1. Explore app settings: Check if there are any settings within the app that allow you to customize the information displayed for vehicles.... ⇲

Cannot see planned and actual arrival times

Fix: 1. Check app settings: Look for any settings related to arrival times and ensure they are enabled. OR 2. Use the web version: If the app... ⇲
 
UI issue

Overview screen is cumbersome

Fix: 1. Customize the dashboard: Look for options in the app to customize the dashboard layout or widgets. This can help streamline the informati... ⇲
 
Compatibility issue

Omnitracs does not work well with dark mode

Fix: 1. Disable dark mode: Go to Settings > Display & Brightness and switch off Dark Mode to see if the app performs better in light mode. OR... ⇲

Limited information compared to website

Fix: 1. Familiarize with app features: Review the app's help section or user guide to understand what information is available and how to access... ⇲

Omnitracs won't open on iPhone 14 Pro Max

Fix: 1. Update the app: Go to the App Store and check for any updates for Omnitracs Mobile Manager. An update may resolve compatibility issues.... ⇲
 
Login issue

Requires email input every time

Fix: 1. Enable 'Remember Me' option: If available, check the 'Remember Me' box on the login screen to save your email for future logins. OR 2.... ⇲
 
Slow issue

Omnitracs is slow

Fix: 1. Free up storage: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to ensure your device has enough storage... ⇲
 
Updates issue

Region selection issue after update

Fix: 1. Recheck region settings: Go to the app settings and ensure that the correct region is selected. If it’s not, change it back to your desir... ⇲
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 what users are saying
Good experience
89.7%

Bad experience
6.5%

Neutral
3.7%

~ from our NLP analysis of 107 combined software ratings.

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 Private Data Omnitracs collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Diagnostics