fix problems on Alvys [iphone]

—— Run into issues on Alvys? Get help pending when official support gets back to you!

Alvys: Driver Companion

Info:

company: Alvys Inc

: https://alvys.com/contact/

: alvys.com

Chat with our AI-based Alvys Support

🛠️ Common Alvys Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Drivers cannot upload documents without a current trip assigned

Fix: To work around this limitation, drivers can create a dummy trip or a test trip in the app. This can be done by selecting a destination that... ⇲

Request for driver's license photo raises privacy concerns

Fix: Drivers should ensure that they are aware of the app's privacy policy and how their data will be used. If they are uncomfortable, they can c... ⇲

Uploads issue

Filters issue persists when uploading pictures

Fix: Try clearing the app's cache and data. This can often resolve issues with filters not applying correctly. Go to your iPhone settings, find t... ⇲

Settings issue

Mobile location tracking not yet available

Fix: As a workaround, drivers can manually input their location when required. They can use their phone's GPS to find their current location and... ⇲

Updates issue

Black and white filter issue after update

Fix: Check if there are any settings within the app that allow you to adjust or reset the filter options. Sometimes, updates can change default s... ⇲

Bugs issue

Some options are not usable or working

Fix: Restart the app to see if this resolves any temporary glitches. If the problem persists, try uninstalling and reinstalling the app to ensure... ⇲

Error message when inputting phone number

Fix: Ensure that the phone number is entered in the correct format as required by the app. Double-check for any extra spaces or characters that m... ⇲

Support issue

Lack of 24-hour support team

Fix: Utilize the app's FAQ or help section for common issues and solutions. Many apps provide extensive documentation that can assist with troubl... ⇲

Customization issue

Alvys perceived as not trucker friendly

Fix: Provide feedback through the app's feedback feature, suggesting specific improvements that would make it more user-friendly for truckers. Th... ⇲

Permissions issue

Gallery access not enabled

Fix: Check the app permissions in your iPhone settings. Go to Settings > Privacy > Photos and ensure that Alvys has permission to access your pho... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

56.5%

Bad experience

37.1%

Neutral

6.5%

~ from our NLP analysis of 62 combined software ratings.

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Private Data Alvys collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Diagnostics