fix problems on MOTIV Audio [iphone]

—— Run into issues on MOTIV Audio? Get help pending when official support gets back to you!

MOTIV Audio

Info:

company: Shure

: https://www.shure.com/americas/support

: www.shure.com

Chat with our AI-based MOTIV Audio Support

🛠️ Common MOTIV Audio Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

app freezes while watching stream

Fix: 1. Close the app completely: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps.... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your co... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: Check if the app allows you to download specific streams or playlists for offline listening. Look for a... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Make sure you are using the latest version of MOTIV Audio, as updates often fix bugs that cause crashes. 2. Restart your... ⇲

Support issue

poor customer support

Fix: 1. Utilize online resources: Check the app's FAQ section or help center for common issues and solutions. Many apps have user forums or commu... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > MOTIV Audio and ensure that notifications are enabled. Adjust the settings... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your iPhone is running a compatible version of iOS for MOTIV Audio. Update your iOS if necessary by goi... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. This can help you navigate... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go through the app settings to see if there are any hidden customization options available that you may have missed. 2... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for MOTIV Audio to save battery. 2. Lowe... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.1%

Bad experience

9.8%

Neutral

3.1%

~ from our NLP analysis of 2,336 combined software ratings.

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Private Data MOTIV Audio collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data