fix problems on TrialKit [iphone]

—— Run into issues on TrialKit? Get help pending when official support gets back to you!

TrialKit - eClinical Platform

Info:

company: Crucial Data Solutions, Inc.

: https://help.trialkit.com

: www.crucialdatasolutions.com

Chat with our AI-based TrialKit Support

🛠️ Common TrialKit Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

TrialKit keeps closing

Fix: 1. Restart your iPhone: Sometimes, simply restarting your device can resolve app crashes. Press and hold the power button until you see the... ⇲

User unfriendly interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app’s features. Look for a tutorial or help section within the app that... ⇲

UI issue

Too many steps to access forms

Fix: 1. Create shortcuts: If the app allows, create shortcuts to frequently used forms. This can reduce the number of steps needed to access them... ⇲

Difficult navigation

Fix: 1. Use the app’s help section: Look for a help or FAQ section within the app that can provide guidance on navigation. 2. Create a navigatio... ⇲

Frequent login required

Fix: 1. Enable 'Remember Me' option: If the app has a 'Remember Me' or 'Stay Logged In' option during login, make sure to select it to avoid freq... ⇲

Performance issue

Inconsistent performance

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer models) to see all open apps. Swipe up on apps... ⇲

Customization issue

Limited coding options for customization

Fix: 1. Explore built-in templates: Check if the app offers any built-in templates that can be customized to suit your needs, even if coding opti... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

70.0%

Bad experience

30.0%

Neutral

0.0%

~ from our NLP analysis of 10 combined software ratings.

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Private Data TrialKit collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info