—— Run into issues on Rida ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If you encounter a rude or unskilled driver, make sure to document the incident by taking notes on what happened and the driver's name (if a... ⇲
Fix: Ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage and check if you need to delete unused... ⇲
Fix: Make sure your app is updated to the latest version. Go to the App Store, tap on your profile icon, and scroll down to see if Rida has an up... ⇲
Fix: Check if there are any promotions or discounts available in the app. Sometimes, apps offer special deals that can reduce the cost of rides.... ⇲
Fix: Check if there are any in-app payment options available. Sometimes, apps allow you to link a credit or debit card for automatic payments wit... ⇲
Fix: If a driver requests extra money, politely remind them that the fare is set by the app. If they persist, you can cancel the ride and report... ⇲
Fix: When requesting a ride, check the estimated arrival time provided by the app. If it seems unusually long, you can cancel and request another... ⇲
Fix: If you notice a limited number of drivers available, try changing your pickup location to a busier area where more drivers might be present.... ⇲
Fix: If a driver cancels, try to request another ride immediately. The app may offer you a different driver who can pick you up faster. OR Kee... ⇲
Fix: If you find that there are no cars available, try changing your pickup location to a more central or busy area where drivers are more likely... ⇲
Fix: After each ride, provide feedback on your experience through the app. This helps the company monitor driver performance and improve service... ⇲
Fix: Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Services, and make sure Rida is set to 'Whil... ⇲
Fix: Check if there are any app updates available that might fix this issue. Go to the App Store and update the app if necessary. OR If the dr... ⇲
Fix: If you feel unsafe or uncomfortable with a driver, you can cancel the ride immediately and report the driver through the app. Always priorit... ⇲