fix problems on [iphone]

—— Run into issues on ? Get help pending when official support gets back to you!

Mobile Mouse Remote (Lite)

Info:

company: R.P.A. Tech

: http://www.mobilemouse.com

: www.mobilemouse.com

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🛠️ Common Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires server-side reconnection

Fix: To minimize the need for server-side reconnection, ensure that both your iPhone and the server (the computer running the Mobile Mouse Server... ⇲

Keyboard activation requires excessive shaking

Fix: Instead of shaking your phone, try tapping the keyboard icon on the app interface to activate the keyboard. This can be a more efficient way... ⇲

Network issue

Connection loss after phone locks

Fix: To prevent connection loss when your phone locks, go to your iPhone's Settings > Display & Brightness and adjust the Auto-Lock setting to 'N... ⇲

Limited functionality without Wi-Fi

Fix: If you need to use the app without Wi-Fi, consider setting up a mobile hotspot on your phone. This will allow your iPhone to connect to the... ⇲

Inconsistent connection reliability

Fix: To improve connection reliability, ensure that both your iPhone and the server are updated to the latest software versions. Outdated softwar... ⇲

Uninstallation issue

Uninstalling leaves server component behind

Fix: To completely remove the server component, manually uninstall the Mobile Mouse Server from your computer. On Windows, go to Control Panel >... ⇲

UI issue

Shift key activates unexpectedly

Fix: To address the unexpected activation of the Shift key, check the app settings for any keyboard customization options. You may be able to dis... ⇲

Mouse tracking issues

Fix: For better mouse tracking, ensure that your iPhone's screen is clean and free of obstructions. A dirty screen can affect touch sensitivity a... ⇲

Landscape keyboard not functioning

Fix: If the landscape keyboard is not functioning, first ensure that your iPhone is not locked in portrait mode. Check the Control Center to see... ⇲

Payments issue

Paid features not clearly disclosed

Fix: To better understand the paid features, check the app's official website or user manual for a detailed list of features and pricing. This ca... ⇲

Security issue

Virus risk from software download

Fix: To mitigate virus risks, always download the Mobile Mouse Server from the official website or trusted app stores. Avoid third-party sites th... ⇲

Support issue

Poor customer support for unregistered users

Fix: If you encounter issues and need support, check the app's FAQ section or user forums for community-driven solutions. Many users share their... ⇲

Audio issue

Inability to stream audio to iPhone

Fix: If you need to stream audio, check if the app has an audio streaming feature in the settings. If it does, ensure it is enabled and configure... ⇲

Installation issue

Setup process can be complicated

Fix: To simplify the setup process, follow a step-by-step guide available on the app's official website or user manual. These guides often provid... ⇲

Compatibility issue