fix problems on Readink [iphone]

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—— Run into issues on Readink ? Get help pending when official support gets back to you!

Readink : Good Storie & Novels
Info:
company: Hong Kong Begin Wealth Limited
: https://www.readink.app/
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Payments issue

Subscription options misleading

Fix: Before subscribing, carefully read the terms and conditions associated with the subscription. This will help you understand what you are pay... ⇲

Excessive charges for content

Fix: Review your reading habits and prioritize which chapters or stories are essential for you. Focus on unlocking only what you truly want to re... ⇲

Limited free content available

Fix: Explore the app regularly for any new free content that may be added. Sometimes, apps rotate their free offerings, so checking back can yiel... ⇲

No clear identification of subscription content

Fix: Before subscribing, take note of which books or chapters are marked as premium or subscription-only. This can help you understand what you w... ⇲

High prices compared to physical books

Fix: Consider using the app for exclusive content that may not be available in physical books. This can justify the higher prices if you are acce... ⇲
 
Support issue

Customer support unresponsive

Fix: Try reaching out to customer support through multiple channels, such as email, in-app messaging, or social media. Sometimes, different chann... ⇲

Lack of genuine customer service responses

Fix: When contacting customer service, be clear and concise in your communication. Providing detailed information about your issue can help them... ⇲
 
Bugs issue

Frequent grammar errors in stories

Fix: If you encounter grammar errors, consider taking notes of specific instances and providing feedback through the app's feedback feature, if a... ⇲
 
UI issue

Inability to access book descriptions easily

Fix: Try navigating to the book's main page and look for a 'details' or 'info' button that may provide a description. If this is not visible, con... ⇲

Inconsistent user experience

Fix: Try clearing the app's cache or data through your device settings. This can sometimes resolve inconsistencies and improve performance. OR... ⇲
 
Crashes issue

Readink crashes or glitches

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Readink, and check if an update is available. Updates... ⇲
 
Ads issue

No bonus coins for watching ads

Fix: Check if there are any settings within the app that need to be enabled to receive bonus coins for watching ads. Sometimes, users need to opt... ⇲
 
Account issue

Difficulties linking subscriptions to accounts

Fix: Double-check that you are using the same email address or account credentials for both the subscription and the app. Mismatched accounts can... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
85.8%

Bad experience
11.2%

Neutral
3.0%

~ from our NLP analysis of 233 combined software ratings.

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 Private Data Readink collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Pack of 1000 coins: $9.99 Pack of 1000 coins
  2. Pack of 3000 coins: $29.99 Pack of 3000 coins
  3. Unlimited-19.99: $19.99 Unlimited-19.99
  4. Pack of 2000 coins: $19.99 Pack of 2000 coins
  5. Unlimited-39.99: $39.99 Unlimited-39.99
  6. Unlimited-19.99-week: $19.99 Unlimited-19.99-week
  7. Pack of 4000 coins: $39.99 Pack of 4000 coins
  8. Pack of 7000 coins: $69.99 Pack of 7000 coins
  9. Pack of 10000 coins: $99.99 Pack of 10000 coins
  10. 200 Coins: $1.99 200 Coins