fix problems on OLAuction [iphone]

—— Run into issues on OLAuction? Get help pending when official support gets back to you!

OLAuction

Info:

company: Online Liquidation Auction LLC

: https://www.onlineliquidationauction.com/contact

Chat with our AI-based OLAuction Support

🛠️ Common OLAuction Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No button to view all bids at once

Fix: To view all bids at once, try using the search or filter options within the app. Look for a 'Bids' or 'My Bids' section in the menu. If avai... ⇲

Exiting auction resets to top of page

Fix: To avoid losing your place in the auction, try using the 'Back' button instead of exiting the auction completely. This may help you return t... ⇲

Updates issue

Invoices eliminated in update

Fix: If invoices are no longer available, check the app's settings or help section to see if there is an option to enable invoice viewing. Someti... ⇲

Bugs issue

Misrepresentation of item conditions

Fix: When bidding, always read the item description carefully and look for any provided images. If you notice discrepancies after winning, docume... ⇲

Inconsistent item inspection

Fix: If you find that item inspections are inconsistent, make a habit of checking the inspection reports or notes provided by the seller before b... ⇲

Not all items received after winning multiple bids

Fix: Keep track of all your winning bids and the items associated with them. If you notice that an item is missing, check the app for any shippin... ⇲

OLAuction not showing active auctions

Fix: If the app is not displaying active auctions, try refreshing the app or logging out and back in. This can sometimes resolve display issues.... ⇲

Some items not as described

Fix: When you receive an item that does not match its description, take clear photos of the item and compare them with the listing. Document any... ⇲

Support issue

Poor customer service response

Fix: If you experience delays in customer service, try to use multiple channels to reach out, such as email, in-app messaging, or social media. S... ⇲

Payments issue

Bidding fees can be high

Fix: To manage bidding fees, set a budget for how much you are willing to spend on fees before participating in an auction. This can help you mak... ⇲