fix problems on Vector [iphone]

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—— Run into issues on Vector ? Get help pending when official support gets back to you!

Vector Mobile
Info:
company: LoadDOCs
: https://withvector.com
: withvector.com
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Bugs issue

Low success rate for engagements

Fix: Review the engagement process and ensure that all required information is being entered correctly. Double-check for any missing fields or in... ⇲

Bugs in adding recipients

Fix: Try restarting the app or your device to see if that resolves the issue. Sometimes, a simple restart can fix temporary bugs. OR If the pr... ⇲

No way to delete dispatch buildup

Fix: Check if there is a feature in the app to manage or archive old dispatches. If not, consider creating a new dispatch list for current operat... ⇲
 
Account issue

Drivers deleting accounts affecting everyone

Fix: Implement a policy within your team that requires drivers to consult with a supervisor before deleting their accounts. This can help prevent... ⇲
 
Camera issue

Redundant photo-taking process

Fix: Check if there is an option to streamline the photo-taking process in the app settings. Some apps allow you to adjust settings for photo upl... ⇲

Manual cropping required for photos

Fix: Check if there is an option in the app settings to adjust photo settings or cropping preferences to minimize manual cropping. OR Consider... ⇲
 
Settings issue

GPS stamp cannot be changed

Fix: If the GPS stamp is fixed, consider using a note-taking feature within the app to document any necessary changes or updates to the GPS infor... ⇲

No default settings for truck number or team email

Fix: Look for a settings or preferences section in the app where you can set default values for truck numbers and team emails. If this feature is... ⇲
 
Loading issue

Re-entering load information upon arrival

Fix: Check if there is a 'Save' or 'Draft' feature in the app that allows you to save load information before arrival, so you don’t have to re-en... ⇲
 
Notifications issue

No notification sound for status changes

Fix: Check the app's notification settings to ensure that sound notifications are enabled. Go to Settings > Notifications > Vector Mobile and ens... ⇲

Insufficient notification tones for drivers

Fix: Explore the app settings to see if there are options to customize notification tones. If not, consider using a third-party app that can prov... ⇲

Notifications not working on iPhone 12 Pro Max

Fix: Ensure that notifications are enabled for the app in your device settings. Go to Settings > Notifications > Vector Mobile and check that not... ⇲
 
Screen issue

Screen misalignment on iPhone 15 Pro Max

Fix: Check for any available updates for the app in the App Store. Developers often release updates to fix compatibility issues with new devices.... ⇲

Screen options unresponsive on iPhone 15 Pro Max

Fix: Check for any available updates for the app in the App Store, as updates may fix compatibility issues with new devices. OR If the issue p... ⇲
 
Customization issue

No dark mode option

Fix: Check if the app has a theme or appearance setting that allows you to switch to a darker theme. If not, consider using your device's accessi... ⇲
 
Login issue

Unexpected logout without prompt

Fix: Ensure that you are using the latest version of the app, as updates may fix bugs related to unexpected logouts. Check for updates in the App... ⇲
 
Crashes issue

Vector crashes when using flash

Fix: Try disabling the flash feature in the app settings or when taking photos to see if that prevents crashes. OR If the app continues to cra... ⇲

Vector keeps closing during input

Fix: Try restarting your device to clear any temporary glitches that may be causing the app to close unexpectedly. OR If the problem continues... ⇲

Crashes when uploading documents

Fix: Check your internet connection to ensure it is stable. A weak connection can cause crashes during uploads. OR Try uploading documents in... ⇲
 
Slow issue

Slow loading times

Fix: Ensure that your device has enough storage space available, as low storage can slow down app performance. Delete unnecessary files or apps t... ⇲
 
Freezing issue

Frequent freezing and getting stuck

Fix: Try restarting the app or your device to clear any temporary glitches that may be causing freezing. OR If the problem persists, uninstall... ⇲
 
Uploads issue

Photos not uploading back to dispatch

Fix: Check your internet connection to ensure it is stable. A weak connection can prevent photos from uploading. OR Try uploading photos in sm... ⇲
 
Network issue

Delayed information from dispatchers

Fix: Encourage open communication with dispatchers to ensure timely updates. Consider setting specific times for check-ins to reduce delays. OR... ⇲
 
Audio issue

No sound for notifications

Fix: Check the app's notification settings to ensure that sound notifications are enabled. Go to Settings > Notifications > Vector Mobile and ens... ⇲
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 what users are saying
Good experience
55.5%

Bad experience
34.5%

Neutral
10.0%

~ from our NLP analysis of 110 combined software ratings.

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 Private Data Vector collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics